With the Best of Home Care® awards and Home Care Pulse Certified – Trusted Provider™ you can make your home care business stand out to referral sources and those looking for quality care. These awards distinguish your business from the competition and provide proof that you provide quality care. Best of Home Care awards and Home Care Pulse Certified – Trusted Provider are based on your participation and performance in our monthly Satisfaction Management Program.

Home Care Pulse Certified Trusted Provider

How to become eligible for
Home Care Pulse Certified – Trusted Provider

As a home care business enrolled in our Satisfaction Management Program with monthly client satisfaction interviews, you will earn this title and certification as proof of quality client care one month after starting services. This remains in effect as long as you continue our Client Satisfaction Program.

2014-Trusted-Provider-Certificate

Using “Trusted Provider”

You’ll receive a certificate that you can proudly put on display. By doing so you show proof that you are committed to providing quality care, and that you highly value the satisfaction of your clients and caregivers.

We’ll also provide you with tools and resources such as Trusted Provider image files for use in your marketing and on your website, press release templates, the Home Care Pulse Certified – Trusted Provider Fact Sheet, and a listing on BestofHomeCare.com to showcase your business where many are searching for quality care.

As a “Trusted Provider,” you can…

  • Become eligible to earn a Best of Home Care award.
  • Provide your referral sources with third-party client satisfaction reports.
  • List your business on bestofhomecare.com where thousands of potential consumers are searching for home care.
  • Provide consumers and your employees proof that you care about quality.
  • Strengthen your reputation and attract new clients.
  • Use Trusted Provider to market your business.

See what people are saying…

The reports and tools from Home Care Pulse are extremely valuable for our business. I share the results with new prospects that want PROOF of quality. I tell them that many companies talk about quality, but how do you as a consumer really know? It has become an important sales tool in our initial visits.
Dan Lynch, Tender Hearts at Home Senior Care
The level of detail our customers are willing to share with Home Care Pulse has revealed blind spots in our quality that we would not have otherwise uncovered.
Julie-Ann Parrott, RetireEase, SC
We just wanted to thank Home Care Pulse for their fine services. The feedback we receive each month is timely and extremely helpful to us. I’m impressed with how clients and their family members will open up to Home Care Pulse and let them know things that we wouldn’t otherwise hear. We love the detail and the charts. These guys are top-notch!
Gary Staples, Aspen Senior Care
2015 Best of Home Care Provider of Choice

How to become eligible for
Best of Home Care – Provider of Choice

The Best of Home Care – Provider of Choice award is a true mark of quality. It provides proof to everyone who sees it that your clients receive quality care. This annual award is based on the results of your client satisfaction interviews. To set your business apart as a best-in-class, preferred home care provider, you can earn this national recognition annually by meeting the following requirements…

  • Be a Home Care Pulse Certified – Trusted Provider for at least six consecutive months.
  • Have at least 10%* of clients interviewed monthly.
  • Achieve the top 50th percentile in one or more client satisfaction categories for your region. See below for regions and categories.
Once these three requirements are met, you will immediately receive this prestigious award and we’ll also send you a certificate that you can put on display.
The Best of Home Care – Provider of Choice award can be won in the following twelve categories:
  • Caregiver’s work ethic
  • Timeliness of caregivers
  • The training & knowledge of caregivers
  • Compassion of caregivers
  • Appropriate and clean appearance
  • Confidence level in agency management
  • Effective communication from agency
  • Coordination of caregiver’s schedule
  • Agency’s response to problems
  • Receiving the service as promised
  • Recommend agency to others
  • Overall quality of service

Using Your Award

We’ll provide you with tools and resources to make it easy for you to market your business with using your Best of Home Care – Provider of Choice award.

As a “Provider of Choice,” you can…

  • Download image files for creating marketing materials and showcasing your achievement on your website/social media.
  • Download tools like the Fact Sheet for marketing to referral sources.
  • Showcase your award on your BestofHomeCare.com listing.
  • Spread the word of your achievement with press release templates.
  • Stand out to referral sources with third-party validation of your quality.
  • Order Best of Home Care pins for your caregivers and staff to wear.
  • Be listed on homecarepulse.com as an award winner.
* Minimum of two client interviews per month
2015-BOHC-Employer-of-Choice

How to become eligible for
Best of Home Care – Employer of Choice

The Best of Home Care – Employer of Choice award signifies that you have gone the extra mile to make sure your caregivers are satisfied with their jobs. This annual award is based on the results of your caregiver satisfaction interviews. Earning this award proves to potential new hires, clients, and anyone who sees it that you are a reputable employer.

To set your business apart as a best-in-class, preferred home care employer, you can earn this national recognition annually by meeting the following requirements…

  • Be a Home Care Pulse Certified – Trusted Provider for at least six consecutive months.
  • Have at least 10%* of caregivers interviewed monthly.
  • Achieve the top 50th percentile in one or more caregiver satisfaction categories for your region. See below for regions and categories.
Once these three requirements are met, you will immediately receive this prestigious award and we’ll also send you a certificate that you can put on display.
The Best of Home Care – Employer of Choice award can be won in the following ten categories:
  • New hire orientation and training
  • Ongoing training related to your job
  • Comfort level talking directly with senior management
  • Appreciated and valued by your supervisor
  • Clearly defined job expectations
  • The Office Support Staff
  • The agencies’ ability to properly match the client to the caregiver
  • Overall job satisfaction
  • Recommend employment at this agency to an interested friend
  • Recommend company’s services

Using Your Award

We’ll provide you with tools and resources to make it easy for you to market your business with using your Best of Home Care – Employer of Choice award.

As an “Employer of Choice,” you can…

  • Download image files for creating marketing materials and showcasing your achievement on your website/social media.
  • Download tools like the Fact Sheet for marketing to referral sources.
  • Showcase your award on your BestofHomeCare.com listing.
  • Spread the word of your achievement with press release templates.
  • Stand out to referral sources with third-party validation of your quality.
  • Be listed on homecarepulse.com as an award winner.
* Minimum of two caregiver interviews per month
2015 Leader in Excellence Award

How to become eligible for
Best of Home Care – Leader in Excellence

The Best of Home Care – Leader in Excellence award is the highest achievement a home care business can receive from Home Care Pulse. With this powerful title and an impressive trophy, you can prove that your business has reached the highest standard of excellence in home care.

This award provides proof that you offer premier quality and service in nearly every aspect of your home care business. This annual award is based on the results of your client and caregiver satisfaction interviews. To set your business apart as a leader, the very best-in-class, you can earn this national recognition by meeting the following requirement…

  • Be a Home Care Pulse Certified business for a minimum of 12 consecutive months.
  • Complete a minimum of two client and two caregiver satisfaction interviews per month during the previous 12 months.
  • Achieve Best of Home Care in at least 18 of 22 combined client and caregiver satisfaction categories during the previous 12 consecutive months.

Once all requirements are met, you will immediately receive this prestigious award with a beautiful trophy and certificate that you can put on display.

  • Caregiver’s work ethic
  • Timeliness of caregivers
  • The training & knowledge of caregivers
  • Compassion of caregivers
  • Appropriate and clean appearance
  • Confidence level in agency management
  • Effective communication from agency
  • Coordination of caregiver’s schedule
  • Agency’s response to problems
  • Receiving the service as promised
  • Recommend agency to others
  • Overall quality of service
  • New hire orientation and training
  • Ongoing training related to your job
  • Comfort level talking directly with senior management
  • Appreciated and valued by your supervisor
  • Clearly defined job expectations
  • The Office Support Staff
  • The agencies’ ability to properly match the client to the caregiver
  • Overall job satisfaction
  • Recommend employment at this agency to an interested friend
  • Recommend company’s services

Using Your Award

We’ll provide you with tools and resources to make it easy for you to market your business with using your Best of Home Care – Provider of Choice award.

As a “Leader in Excellence,” you can…

  • Download image files for creating marketing materials and showcasing your achievement on your website/social media.
  • Download tools like the Fact Sheet for marketing to referral sources.
  • Showcase your award on your BestofHomeCare.com listing.
  • Spread the word of your achievement with press release templates.
  • Stand out to referral sources with third-party validation of your quality.
  • Be listed on homecarepulse.com as one of the select few Leader in Excellence Award winners.

Want to learn more?

Want to find out more about these awards and our Satisfaction Management program? Schedule a free demo to speak to an expert from our team about everything you have to gain from our unrivaled Satisfaction Management Program.