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Why Did You Start Your Home Care Business?

Many home care providers start their home care agency because they are driven by a desire to make a difference. When you started your home care agency, you did it for a reason. Whether it was personal or business related, you started it because you wanted to make a difference [...]

Dec 6, 2016|Articles|0 Comments
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Train and Retain Caregivers with a Caregiver Mentor Program

Henry Ford once said, “The only thing worse than training your employees and having them leave is not training them and having them stay.” The primary purpose of a caregiver mentor program is to strengthen your relationship with your caregivers and provide the support and training they need to [...]

Nov 30, 2016|Articles|0 Comments
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5 Ways to Express Gratitude to Your Caregivers

It’s the season of thanks! Thanksgiving is not only a time to show gratitude toward loved ones, but also toward your hard working caregivers. What are you doing to help your caregivers appreciate and love their job this holiday season? One way to improve caregiver satisfaction is through caregiver recognition. [...]

Nov 17, 2016|Articles|0 Comments
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Part 2: How to Create a Strategic Plan for 2017

As Yogi Berra once said, “If you don’t know where you are going, you’ll end up someplace else.” In last week’s article, we discussed the importance of creating a strategic plan, and how it can help benefit your business. Now it is time to create your plan. Creating a [...]

Nov 14, 2016|Articles|0 Comments
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Part 1: The Importance of Creating a Strategic Plan for 2017

With 2016 coming to a close, it’s time to look to the new year and decide what goals you have for your home care business. What changes do want to make for 2017? What worked in 2016, and what didn’t? Where do you see your business going? With the [...]

Nov 9, 2016|Articles|0 Comments
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The Value of Benchmarking

At Home Care Pulse, we love gathering data and feedback to help home care businesses grow. In addition to collecting client and caregiver feedback, each year we work to gather data points from home care businesses across the nation to provide the most up-to-date industry benchmarks. The results are published in [...]

Nov 2, 2016|Articles|0 Comments
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How to Market Your Home Care Agency to Professional Referral Sources

When it comes to gaining referrals from professionals, there is no silver bullet; one size does not fit all. Every home care business should find different methods that work best for them to get the professional referral sources they need. However, no matter what your strategy or approach is, [...]

Oct 28, 2016|Articles|0 Comments
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Satisfaction Management and Its Role in Your Home Care Business

The baby boomer generation is living longer than any other generation in recent history. The majority of individuals desire to stay in their homes where they raised families, where memories can be relived, and where safety is felt. The only issue is how to stay home when the daily activities [...]

Oct 14, 2016|Articles|2 Comments
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Taking Advantage of Positive Feedback

Working so closely with the health and happiness of clients, home care agencies have become reliant on customer feedback for growth and success. Without feedback, you’re left to guess how your decisions impact your clients and how satisfied they are with your services. Often we look for negative feedback to [...]

Oct 5, 2016|Articles|0 Comments
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How to Boost Your Social Media Following

In a technology driven world, social media plays an important role in your marketing strategy. One of the struggles business owners have with social media is gaining a strong following. When executed correctly, your social media  strategy can have an enormous impact on the growth of your business. Here are few [...]

Sep 30, 2016|Articles|0 Comments
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