The State of Post-Acute Care in 2023: Operations
With the release of the 2023 HCP Benchmarking Report, we have new data and insights on how post-acute care businesses have been impacted by ongoing industry challenges, and what the most successful organizations are doing to overcome them.
Keeping Your Care Staff: Simple Strategies to Retain Care Staff for 5+ Years
At Synergy Home Care of Carlisle, PA, franchise owner Michelle Lisk's very first employee is still working alongside her to provide care to their community.
Unity Through End-of-Life Care: Why Approaching Hospice Holistically is Necessary to the Success of the Care Continuum
By uniting the continuum of care, we have a stronger force to improve the customer and family experience, better support employees, and make change within the healthcare industry.
The State of Post-Acute Care in 2023: Finance
With the release of the 2023 HCP Benchmarking Report, we have new data and insights on how post-acute care businesses have been impacted by ongoing industry challenges, and what the most successful organizations are doing to overcome them.
Taking Action on Satisfaction: How to Utilize Your NPS Like a Pro
The success of your business can be summarized into how your employees and customers answer one single question: “How likely are you to recommend your current agency to others?”
The State of Post-Acute Care in 2023: Recruitment and Retention
With the release of the 2023 HCP Benchmarking Report, we have new data and insights on how post-acute care businesses have been impacted by ongoing industry challenges, and what the most successful organizations are doing to overcome them.
The Future of Post-Acute Care
The future of the post-acute care industry is at a critical juncture — where will your business fit into the future of the continuum of care? HCP’s data gives us an insider’s look into the trajectory of the industry, and what you need to start doing today to keep up.
The State of Post-Acute Care in 2023: Sales & Marketing
With the release of the 2023 HCP Benchmarking Report, we have new data and insights on how post-acute care businesses have been impacted by ongoing industry challenges, and what the most successful organizations are doing to overcome them.
Key Takeaways from the 2023 HCP Benchmarking Report – Industry Roundtable
With the latest data on home care, home health, and hospice, post-acute care businesses are adjusting how their approaching recruitment & retention, sales & marketing, the customer & employee experience, and more to better meet the demands of the industry.
Why Building a Career Ladder is the Best Recruitment & Retention Business Plan You’ll Ever Make
Professional caregiving offers one of the highest career growth opportunities out of any industry — but your employees don't know that. Because if they did, the post-acute care industry wouldn't rank among the top 5 industries with the highest workforce shortages.