Modern Data Tracking for Your Home Care Agency Home Care Pulse
Tuesday, October 4th | 1:00pm – 1:45pm Central | 45 minutes
Data benchmarking has shifted from an advantage to a necessity for providers who want to remain competitive. Discover which data points are the most crucial for you to track, and learn about the numbers behind home care benchmarking data. Understand key financial and operational numbers, and define and utilize the power of benchmarking in your business. You will come away with a better understanding of how to calculate and apply key benchmarks such as sales close ratios, client acquisition costs, average lifetime value of clients, caregiver turnover, and sales per full-time employee.
This webinar will be presented in partnership with the Illinois Homecare & Hospice Council.
Meet the Presenter
Director of Operations
As Home Care Pulse’s data expert, JC has headed the creation of five benchmarking studies and has spoken at industry conferences across the nation. JC honed his skills in data analysis while studying financial economics at BYU-Idaho, where he graduated Magna Cum Laude. He is currently pursuing a masters degree in operations from Ohio State University and preparing for the 2017 Home Care Benchmarking Study.
UPCOMING WEBINAR: "Increasing Client Satisfaction and Caregiver Retention by Addressing Loneliness" on 6/28.