No matter how experienced your new hires are, there are always things they need to learn in order to represent your company properly and provide the quality of service you want to be known for. For this reason, a thorough and clear training program is unmistakably necessary for the success of your caregivers, and your business. Home Care Pulse CEO, Aaron Marcum and Sharon Brothers, IPCed CEO discuss the steps to follow in order to build a training program that will be manageable for you, as well as effective for your new hires. Aaron also discusses ways to identify the knowledge gaps that may exist with your current caregivers, and how to help them improve their skills through ongoing training and incentives.
Founder & CEO
Home Care Pulse