In 2008, Aaron Marcum, a successful home care business owner, founded Home Care Pulse® to help agency owners and executives like himself measure the satisfaction of their clients and caregivers. Aaron also founded the annual Home Care Benchmarking Study (previously known as the Private Duty Benchmarking Study), which gathers data from hundreds of providers every year on every aspect of their business. As the leading research firm specializing in home care, our teams at Home Care Pulse gather information so we can share it with home care providers and help them grow their businesses. And no matter the topic, we have someone with expertise in that area who can address your audience.

If you have an upcoming event you’d like a member of our Speakers Bureau to speak at, send us an email and let us know. We’ve spoken at hundreds of events over the years on a wide range of topics, some of which can be seen below. These sessions are not Home Care Pulse sales pitches. Our team’s focus is on giving real data and training to home care providers so they can reduce caregiver turnover, increase referrals from clients and professionals, and build the home care business they imagined having when they first started.

Aaron Marcum

Aaron Marcum

Founder & Chief Executive Officer

Flight, Lodging, $50 per diem + $1500 honorarium

(See “Trades and Agreements” section at the bottom of this page for potential exceptions.)

Sample Topics

  • Growth and Profitability Through Delivering a Higher Standard of Customer and Employee Satisfaction
  • Creating a First Class Training Program
  • Recruiting Caregivers Who Will Stay For The Long Term
  • Running a Home Care Business That Doesn’t Run You
  • How to Unlock a Customer-Driven Growth Strategy for Your Private Duty Home Care Business
  • The Path to Sustainable Growth – Leverage Your Promoters!
  • Significantly Increase Referrals by Delivering the Exceptional Client Experience
  • 5 Key Strategies That Drive Caregiver Retention
  • Creating an Exceptional Caregiver Mentor Program
  • Becoming a Home Care Leader – Strategies From the Home Care Benchmarking Study
Erik Madsen

Erik Madsen

Chief Operations Officer

Flight, Lodging, $50 per diem + $1000 honorarium

(See “Trades and Agreements” section at the bottom of this page for potential exceptions.)

Sample Topics

  • Best Practices for Increasing Caregiver Retention and Recruitment
  • Proving and Improving Quality Care Through Satisfaction Management
  • The Top 5 Reasons Consumers Choose a Home Care Provider
  • Improving Caregiver Retention by Understanding Caregiver Satisfaction
  • Increasing Caregiver Retention Through Recognition
  • What Are Your Clients and Employees Saying About You
  • Reduce Caregiver Turnover and Grow Your Home Care Business
  • 5 Key Strategies for Unlocking the Power of Client Referrals
  • What are Your Clients and Employees Saying About You?
  • Give Them Reasons to Refer – How to Increase Home Care Referrals Among Professionals
Dee Armstrong

Dee Armstrong

Director of Business Development

Flight, Lodging, $50 per diem + $1000 honorarium

(See “Trades and Agreements” section at the bottom of this page for potential exceptions.)

Request this speaker

Sample Topics

  • Strategies to Fight Threats and Fuel Growth
  • Training for Caregiver Recruiting and Retention
  • Sales Reps: Understanding When the Time is Right!
  • Increasing Referrals by Marketing What Matters
  • The Power of Online Reviews and Reputation Management
  • Increasing the Bottom Line Through Tracking What Matters
  • Proven Strategies for Turning Your Clients Into Your Best Promoters
  • Building Mutual Relationships with Professional Referral Sources
  • Key Findings from the 2017 Home Care Benchmarking Study
  • Increasing Client Acquisition
JC Weber

JC Weber

Director of Operations

Flight, Lodging, $50 per diem + $500 honorarium

(See “Trades and Agreements” section at the bottom of this page for potential exceptions.)

Sample Topics

  • 5 Business Benchmarks Home Care Providers Should Track Every Month
  • Improving the Client Experience by Measuring Satisfaction
  • 5 Key Findings from the Home Care Benchmarking Study
  • Industry Trends That Impact Your Business
  • Tracking & Trending – What Your Business Data is Telling You
  • Delve Into Data That Uncovers Regional Caregiver Trends
  • What the Leaders of Private Duty Home Care are Doing Differently
  • Activate Your Promoters
  • Profit, Quality, and Customer Service
  • Striking a Balance in Company Culture that Boosts Morale and Professionalism

Speaking Team Policies

Host Organization Handling The Planning
The airport of departure for Home Care Pulse is Idaho Falls Regional. Please provide Home Care Pulse with two flight itinerary options to choose from for the trip to the event, as well as the trip back. Our speakers often have back-to-back speaking engagements, and this allows us necessary flexibility. Flights can be booked in the economy class.

Home Care Pulse Handling The Planning
The airport of departure for Home Care Pulse is Idaho Falls Regional. Please provide a full event schedule, as well as specific times the speaker will be presenting or needs to be at the venue. Before booking, flight prices will be sent to host organization for review. Flights will be booked in economy class, by Home Care Pulse, and costs included with the final invoice.

Host Organization Handling The Planning
Please schedule all necessary, event-related ground transportation at least 10 days prior to the event, and provide details to the speaker. This includes travel from the airport to the hotel, from the hotel to the conference venue and back each day if they are in separate locations, and back to the airport at the conclusion of the event.

Home Care Pulse Handling The Planning
Home Care Pulse will organize shuttles and ground transportation for the speaker and any additional team members who may be attending the event. We believe in being responsible with our expenses, and will treat our planning accordingly, focusing on affordable and reliable modes of transportation. Shuttles will be standard (we do not use limousines or other extravagant services), and in the event a rental car is required, Home Care Pulse will book at the economy level. Event-related ground transportation costs will be included with the final invoice.

Host Organization Handling The Planning
Please book hotel rooms under the speaker’s name. Home Care Pulse will work closely with you to decide which nights a hotel room will be necessary, to prevent overbooking or excess charges. In the event that additional charges are added to the room by the speaker, these charges will be deducted from the per diem as outlined below.

Home Care Pulse Handling The Planning
When possible, Home Care Pulse will book the speaker in the conference hotel. If there is a conflict, Home Care Pulse will provide the host organization with two nearby alternatives, which the host organization will approve before booking. All lodging fees will be included with the final invoice, less any additional charges added to the room by the speaker (such as room service etc.).

Host Organization Handling The Planning
A $50 per diem (per day) will be invoiced to the host organization after the event, less any additional charges added to the room by the speaker (such as room service etc.). Should additional charges exceed the total invoice amount, Home Care Pulse will instead pay the host organization the difference, in the form of a check. Per diem will also be accrued on days where the speaker is traveling to and from the event.

Home Care Pulse Handling The Planning
A $50 per diem (per day) will be added to the final invoice. Per diem will also be accrued on days where the speaker is traveling to and from the event.

The honorarium is a fee for the time of the speaker, to offset the cost of having them out of the office, as well as to recognize the benefit they provide to your event. In some instances and at the discretion of the Home Care Pulse marketing team, trades in services can be made to cover this fee, as outlined below. This fee will be added to the final invoice.

Invoicing

All event-related costs incurred by Home Care Pulse will be compiled into a final invoice, to be delivered to the host organization after the conclusion of the event. Invoices will be Net30 and prompt payment is appreciated. Copies of receipts will be included with the invoice.

Trades and Agreements

At the discretion of the Home Care Pulse marketing department, trades in services can be made to cover the honorarium, and possibly other event costs. These trades could include but are not necessarily limited to conference exhibit and sponsorship packages, and will be reviewed on a case-by-case basis. If you’d like to offer a trade for speaking involvement at your event, please contact our Director of Business Development, Dee Armstrong, at [email protected] to discuss the details.