• professionals in a business meeting

What Do Caregivers Look For In a Provider?

Are you having unexplained caregiver turnover? Are you struggling to hire caregivers? It may be time to reevaluate your business and realize what caregivers want in a provider. Home Care Pulse has interviewed thousands of caregivers to discover what they look for in a provider, and here is what [...]

Sep 23, 2016|Articles|0 Comments

Providing Constructive Feedback to Your Caregivers in a Positive Way

Since caregivers act as ambassadors for your home care company, they need to represent you accurately and positively. Though caregivers generally do their best to provide high quality care, at times they may offend or injure a client. When this happens, you may need to step in and provide [...]

Apr 19, 2016|Articles|2 Comments
  • Job interview with potential caregivers

5 Sources for Caregiver Recruitment

Caregiver turnover is on the rise, and as a provider, you’re familiar with the constant struggle to find and retain quality caregivers for your home care agency. To improve your retention, you need to start by finding quality candidates through diverse and regular recruitment methods. If you need new [...]

Mar 21, 2016|Articles|0 Comments
  • Companionship Exemption Survey Results

Impact of the Companion Exemption Removal Act on Home Care Providers

Reflecting on the past year, the home care industry faced a few major changes that will influence providers in 2016. One of the biggest changes was the Supreme Court ruling in August, which reinstated regulations on home care agencies and removed the “companion exemption” for caregivers. Providers are now required [...]

Dec 2, 2015|Articles|1 Comment
  • provider firing caregiver

6 Signs It May Be Time to Let Go of a Caregiver

Bonobos’ CEO, Andy Dunn, once compared the decision to fire an employee to the art of sculpting, where knowing what to cut is just as important as knowing what to keep. Dunn said, “Most companies know they have to be superb at the adding. What is less talked about is [...]

Aug 28, 2015|Articles|0 Comments
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5 Ways Supervisors Can Earn a Caregiver’s Trust

According to a study by Modern Survey, trust is the most important factor in employee engagement, which fuels productivity, growth, and longevity. Establishing a culture of trust between caregivers and their supervisors is then fundamental to any home care company’s growth. Caregivers need to know that their supervisors will support [...]

Jul 30, 2015|Articles|3 Comments
  • employee training meeting

5 Keys to Improving Caregiver Training

According to a study by the Association for Talent Development, in 2013 organizations spent an average of $1,208 and 31.5 education hours per employee on training and development. Spending on employee training is high, but that doesn’t mean that the investment is always reflected in employee performance. In order to [...]

Jul 21, 2015|Articles|1 Comment
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4 Types of Questions to Ask in a Caregiver Interview

Studies show that interviews predict job performance; however, not all interviews are created equal. Carefully selected interview questions can make the difference between hiring an employee who’s rehearsed versus one who’s actually ready. With caregiver turnover on the rise, it’s especially important for home care providers to hire quality employees right from [...]

Jun 29, 2015|Articles|0 Comments
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Listening to Your Home Care Employees

You’re zoned out. You’re distracted. You’re busy. You just don’t care. Regardless of the reason, sometimes you’re simply not ‘there’ when someone is talking to you. This can be especially true in the workplace, where talking is often more valued than listening. Studies show that after a brief distraction, people [...]

Jun 24, 2015|Articles|1 Comment
  • job application

The Pros and Cons of Pre-Employment Testing

The quality of a company largely depends on the quality of the employees. Ray Kroc, the founder of McDonald’s, once said that “You’re only as good as the people you hire.”  This is especially true for caregiving, where employees take the customer-client relationship to a very personal level and the [...]

Jun 10, 2015|Articles|5 Comments
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