office management

4 Ways to Improve Communication with Clients

George Bernard Shaw once said, “The single biggest problem in communication is the illusion that it has taken place.” Often business owners overlook the importance of communication with clients or assume that it’s taking place without creating the actual processes to ensure it is. Good communication is the foundation of [...]

2017-04-05T01:37:33+00:00 May 5, 2016|Articles|0 Comments

How to Deliver Bad News with Grace

Just as success and good news are a part of business, failure and bad news have their moments too. Whether it’s giving a warning or losing an important client, on occasion every provider needs to know how to gracefully deliver bad news. This can be uncomfortable and somewhat tricky to [...]

2017-04-05T01:37:37+00:00 Oct 6, 2015|Articles|0 Comments

5 Qualities to Look for in a Caregiver Supervisor

According to a Gallup poll, companies fail to choose candidates with the right talents for managerial positions 82% of the time. Though providers want capable individuals who can lead their caregivers, they may be prioritizing the wrong qualities in their search. Studies show select characteristics define a good leader, and [...]

2017-04-05T01:37:37+00:00 Sep 30, 2015|Articles|1 Comment
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