operations

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Communicating with the Family Members of Your Home Care Clients

Regular communication with your clients is important year-round, but perhaps even more so during the holidays. This is a time of year especially centered on families, and the loved ones of those you care for may worry more than usual. They may feel that their loved one’s care is out [...]

Nov 17, 2014|Articles|2 Comments
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Caregiver Reviews: Ways You Can Make Them More Effective

Caregiver reviews. The term alone puts a bad taste in the mouth of employees and employers alike. While the reasons for this may vary from business to business, and even employee to employee, one common problem with performance reviews is frequency. Most companies are only implementing an annual system, which [...]

Aug 25, 2014|Articles|0 Comments
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Why Is Performance Benchmarking Important to Your Home Care Business?

Did you know that when Home Care Pulse launched VANTAGE this month, they also released a benchmarking tool as part of the free VANTAGE Basic Account? This tool is free, and many home care business owners are already discovering the benefits of a VANTAGE Basic Account, including monthly Performance Benchmarking. [...]

Jul 22, 2014|Articles|0 Comments
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What Do Caregivers Need to Know? Ideas for Training to Provide Your Caregivers

During interviews with home care clients, we, at Home Care Pulse, sometimes hear comments like this one: “I needed a caregiver who was trained and capable of lifting me, but the home care agency sent me a caregiver who didn’t know how to do it.” Clients can get frustrated if caregivers don’t [...]

Jan 6, 2014|Articles|4 Comments
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Register for Free Operations & Quality Management Webinar

Operations & Quality Satisfaction Findings From the 2013 Private Duty Benchmarking Study Date: October 16, 2013 Time: 2 PM EST Our most requested webinar of the year is back by popular demand! The “Operations and Quality Satisfaction Findings from the 2013 Private Duty Benchmarking Study” webinar will be presented by [...]

Oct 8, 2013|Webinars & Events|2 Comments
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5 Ways to Grow Your Home Care Business

Starting a new home care business can be exciting and terrifying. Being your own boss has its perks, and you can now follow your dream of helping the elderly. But, what if your business doesn’t take off as quickly as you’d like? What if the competition is much fiercer than [...]

Oct 7, 2013|Articles|0 Comments
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Home Care Management: The Top 5 Ways Caregivers Prefer to Be Recognized

Home Care Pulse™ conducted a survey to thousands of caregivers, asking what kind of recognition they prefer from their employer. Although employees vary in personalities, needs and ambitions, it’s important to incorporate recognition or you could lose valuable employees. Listed below are the top five reasons caregivers prefer to be [...]

Sep 2, 2013|Articles|2 Comments
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