Register for our Customer Webinar: “Get More from Your Scores (Part 1)” on March 14th, 2013

Register for our Customer Webinar: “Get More from Your Scores (Part 1)” on March 14th, 2013 2017-04-05T01:37:23+00:00

Webinar Announcement: Get More From Your Scores (PART 1)

Get More from Your Scores: Understanding and Acting on Client Feedback (Part 1)

Thursday, March 14 at 2PM EST

 

What do your client satisfaction scores really mean?

What is the difference between a score of 8 and 9, and why didn’t you get a 10?

Why did your client give positive feedback, but a lower score?

Aaron Marcum, Founder and CEO of Home Care Pulse, will address these important questions and more in this month’s free customer webinar, “Get More from Your Scores: Understanding and Acting on Client Feedback.” Part 1 will take place on Thursday, March 14th and will cover the first six client satisfaction categories in your monthly Quality Management Reports:

  • Work Ethic
  • Timeliness of Caregivers
  • Knowledge of Caregivers
  • Compassion of Caregivers
  • Appropriate and Clean Appearance
  • Confidence Level in Management

Learn how to read between the lines and better understand your client satisfaction scores, so that you can act quickly to increase your clients’ satisfaction!

Register now for this free customer webinar, “Get More from Your Scores: Understanding and Acting on Client Feedback (Part 1),” on Thursday, March 14th at 2PM EST. (Part 2 will take place on Thursday, March 18th.)

This webinar will be recorded for those who register.