• We specialize in the private duty home care industry
  • We know exactly what to ask to help you increase caregiver and client satisfaction
  • We have exclusive industry partnerships to help you use our satisfaction data and take action
  • We can help you prove to clients and caregivers that you care about quality

Bottom line, our clients see measurable results. In fact, our clients typically see more than a 25% annual increase in client growth when using our satisfaction services.

Why are our customers seeing over 25% growth?
  • The Home Care Pulse Experience will arm you with powerful consumer and employee knowledge which is a key factor for growth. Our clients experience:
    • Powerful Insight
      • Monthly benchmark reports capture what is behind the numbers.
    • Unfiltered Feedback
      • Our methodology allows for unbiased, third party polling, resulting in honest, detailed responses.
    • Loyalty with Clients, Caregivers & Referral Sources
      • Our services help keep clients and caregivers emotionally engaged in your business, which in turn increases loyalty.
    • Speedy Reports (Real Time)
      • Our proprietary Web interface allows each client and caregiver interview to be delivered to you in real time.
    • Edge in your Marketplace
      • Use the feedback, benchmarking results, Best of Home Care award, and Home Care Pulse Certified certificate as marketing tools in: Marketing collateral, initial assessments, Website, hiring, testimonials and increased prospect and new hire referrals. Using the feedback, benchmarking results, Best of Home Care award, and Home Care Pulse Certified certificate as marketing tools, you will gain a competitive edge over other agencies in your area.
  • Additionally, as a Home Care Pulse client you have instant access to powerful designations, offering another competitive advantage and a way to prove you care about quality:
    • Best of Home Care Award – Awarded to the top 25%
    • Home Care Pulse Certified – Presented to agencies committed to quality improvement

Learn more about increasing your bottom line through caregiver and client satisfaction.

Home Care Pulse is a proud member of:

What does it mean to be "Best of Home Care" and how do you receive the designation? Click here to learn more!

             

What does it mean to be "Home Care Pulse Certified" and how do you receive the designation? Click here to learn more!

 

 

Sample Satisfaction Interviews, Monthly Reports, and Other Free Downloads

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