Breathing New Life into a COPD Care Plan with a Person-Centered Approach
Discover six key concepts for a person-centered care approach to COPD and how they can better serve the people you care for while strengthening your skillset.
HCP’s Sarah Dirks Named to NCAL Board of Directors
HCP is pleased to recognize Sarah Dirks, EVP of Business Development, who was recently appointed to the Board of Directors for the National Center for Assisted Living (NCAL).
Home Care Pulse Acquires Pre-Intent, Adds Powerful Recruiting Solution to Product Suite
Home Care Pulse has acquired Pre-Intent, a premier automated outreach solution tailored to the recruitment of direct-care talent.
Taking Action on Customer Satisfaction: The Definitive Guide to Leveraging Your Net Promoter Score (NPS)
Discover everything you need to know about Net Promoter Scores and how to use them to your advantage in this definitive guide.
Differentiating Your Business by Boosting Satisfaction: 5 Ways to Pull it Off in Post-Acute Care
Setting yourself apart from the crowd is what separates the ultra-successful from the also-rans. In this article we'll explore five ways to do it by boosting customer and employee satisfaction.
Home Care Pulse Welcomes New CFO and CRO to Executive Leadership Team
Home Care Pulse (HCP), a leading provider of mission critical applications that support engagement and improve care for long term and post-acute care (LTPAC) organizations, is proud to announce the appointment of two exceptional leaders to its executive team.
FORTUNE Releases 2023 Best Workplaces in Aging Services Winners
FORTUNE Magazine has released its annual list of the best workplaces in Aging Services for 2023. More than 168,000 Aging Services employees across the United States were surveyed to determine this year’s top organizations.
Who You Gonna Call? 30 Ways to Bust ‘Ghosting’ by Post-Acute Care Employees
There’s something strange in the neighborhood. There’s something weird and it don’t look good. No, we’re not talking about Slimer and Mr. Stay Puft waging a spiritual assault on New York City. We’re talking about a phenomenon that’s risen in the post-acute care industry.
CMS Scuttles CoreQ Proposal: How Do SNFs Keep Surveys Afloat?
If you work in the senior living arena of post-acute care, you may have recently been diving deep into CoreQ surveys to fit the mandate under the latest CMS rule proposal. After hearing the news of this proposed regulation’s suspension, some organizations may be feeling left high and dry.
How to Build a World-Class Hospice Volunteer Program
Great volunteers are essential for exceptional hospice care, but building a world-class volunteer program requires strategy, tactics, and a change in mindset for some.
Home Care Pulse Expands Training Portfolio, Enhancing Volunteer Training for Hospice Care Providers
Home Care Pulse, a leading provider of workforce education and engagement applications for post-acute care and senior living organizations, has acquired Teaching Transitions, a renowned provider of online hospice volunteer training. This acquisition reinforces Home Care Pulse's position as the education solution for hospice providers. Teaching Transitions specializes in delivering high-quality online training and coursework tailored specifically for hospice volunteers. Their extensive range of educational materials equips volunteers with the knowledge and skills to provide effective support to patients and families at end of life.
11 Surefire Strategies for Improving Employee Retention in Post-Acute Care
Post-acute care organizations should always be looking for new opportunities to expand their services and increase revenue. Veterans are a prime example of an often underserved yet highly profitable market segment.
