Your clients aren’t the only aspect of your company that needs exceptional care. Caring for your caregivers and making them feel like a valued aspect of your company will help show them that they’re making a difference.
As a home care owner, you already understand everyone has needs that need to be met. You want your clients to feel loved, appreciated and respected. So why shouldn’t you want your employees to feel the same way?
Helping caregivers with their tasks every day is so rewarding but can also be very exhausting. The caregivers need to know they are valued for doing this challenging work. When your caregivers feel appreciated, you can reduce turnover and build a fantastic staff who understands the importance of their jobs.
Caregiver turnover is the biggest threat to the industry today. According to the 2020 Home Care Benchmarking Study caregiver turnover was at a 64.3%. It’s becoming more of a problem each year as most business owners disclose this is the biggest threat to the industry.
When asked what ways the caregivers want to be recognized, responses such as verbal recognition, pay raises, bonuses, and company-wide recognition were among the top answers.
American businessman Bill Maris said “You want to work with people you are excited about and they are excited about you. It’s a two-way street.” In order for your caregivers to be excited about your goals for the company, you need to be excited about having them as a member of your team.
One of the biggest trials caregivers go through is caregiver burnout. Just because an employee tells you that they’re doing fine, doesn’t mean they’re actually doing fine. You need to be aware of your caregivers and watch for indications they may be burnt out and need a short break or a boost in their morale. By doing this, you can prevent caregivers from wanting to quit their jobs, and helping them to realize that the company they work for really does have their back. Here are a few different physical attributes of a stressed or burned out caregiver that you can look out for: