Ideas for Getting Your Caregivers to Become Proactively Engaged in Training

You have planned important training opportunities for your caregivers during the upcoming months, and now the challenge is to motivate caregivers to attend. You can plan the most informative, valuable training opportunities, but without incentives, your caregivers may not make an effort to attend. True, many caregivers will attend training because they are eager to improve their job skills and learn how to better serve clients, and they also know they will be paid for the time spent attending training. But what if that isn’t incentive enough?

There are plenty of extra ways you can motivate caregivers to attend training. Here are some suggestions:

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  1. Send your caregivers a note of thanks each time they attend training.
  2. Give caregivers certificates for attending, as evidence of training/skills learned.
  3. Recognize each caregiver individually. Make sure the company owner or manager/supervisor (or both!) personally meets with caregivers and thanks them for attending training.
  4. Hang a recognition board in your office, containing the names of caregivers who’ve completed training.
  5. Recognize caregivers who have attended training by listing them on your company website or in a company-wide newsletter or email.
  6. Have a caregiver/employee of the month program, based on caregivers who have attended certain trainings and who are providing excellent service for your clients.
  7. Offer caregivers small gifts for attending: gas cards, boxes of gloves, company pins or lanyards.
  8. Have caregivers enter a drawing for a larger prize after completing a set amount of trainings, maybe even an entire year’s worth of trainings. Caregivers could enter the drawing a certain number of times for each training session they attend. The drawing can be for any large prize that your budget allows: scrubs, company shirts, gift cards, cash, the latest electronics, etc. If this is a once-a-year drawing, make it exciting and valuable!
  9. Provide lunch before or after training. Make it a fun event. Lunch could even be a potluck or a contest to see who brings the best dish (e.g., best soup, dessert, appetizer, etc.). Allow time for caregivers to socialize before and after training.
  10. Reward experienced caregivers who’ve completed training by having them teach or assist with training new caregivers.

Make your caregiver training opportunities a big deal within your company. Spend time and even money, where possible, to make these trainings well worth your caregivers’ time and to show your caregivers how important their training is to you. Involve the entire company. Aaron Marcum, owner of Home Care Pulse, suggests, “You can even give your supervisors incentives by giving them bonuses based on their team of caregivers reaching a certain training or certification goal.” Caregivers will be motivated to achieve goals as a team.

Acknowledging and rewarding caregivers for their dedication and training will benefit your business in the long run.  Even your clients, and potential clients, should be aware of your ongoing efforts to provide caregiver training. Your caregivers interact one-on-one with your clients, so clients will be reassured knowing that caregivers are prepared to assist them in any way needed—and trained caregivers will be more confident in providing the services required. Qualified caregivers will be one of your best tools for success.

Click here to read our related article containing suggestions for caregiver training opportunities.[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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  1. Patricia Rodgers May 8, 2014 at 7:06 am - Reply

    A positive consequence of encouraging caregivers to come in for training is that it helps build agency loyalty among this mostly elusive workforce. By engaging our direct care workers on a personal basis as much as possible, an agency will ultimately reduce turnover and produce a workforce that identifies with the agency.

    • Home Care Pulse June 16, 2014 at 1:29 pm - Reply

      Good point, Patricia. In this industry where caregiver turnover can be quite high, businesses need to do all they can to keep caregivers happy and loyal. Personal interaction with caregivers is an important factor. Caregivers need to know that you know who they are and you care about them and their job.

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