Just Updated: “Maintaining Confidentiality”

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Prevent a breach in confidentiality within your organization by giving your nurse aides the knowledge they need to ensure the privacy of their clients.

Like it the old fashioned way?

As you know, maintaining confidentiality within a health care setting is incredibly important.   Not only is a break in confidentiality embarrassing and disrespectful to clients, it is also illegal.   Unfortunately, it happens more often than you would think… and  sometimes, a health care worker or facility may not even be aware of it!   Here are a couple of true stories of breaks in confidentiality:

  • A hospital in Michigan accidentally posted the medical records of thousands of patients on the internet.
  • Four hospital workers (including two nurses) in California took pictures of a dying man and posted them on Facebook.
  • A children’s hospital in California accidentally sent 6 faxes containing private health information to an auto mechanic’s shop.
  • The health insurance claims form of thousands of patients blew out of a truck on its way to a recycling center in ConnectiMaintaining Confidentialitycut.
  • A patient in a Boston-area hospital discovered that her medical record had been read by more than 200 of the hospital’s employees.

Prevent a breach in confidentiality within your organization by giving your nurse aides the knowledge they need to ensure the privacy of their clients.   Our inservice, “Maintaining Confidentiality” was just updated!   It contains 25% new information, new discussion questions and activities to promote an active learning environment, and a brand new 10-question quiz.

After studying this inservice, your nursing assistants will be able to:

  • Define confidentiality.
  • Explain why confidentiality is important for quality client care.
  • Describe at least four ways confidentiality can be broken during daily work.
  • Discuss HIPAA and its requirements.
  • Demonstrate how they can maintain confidentiality in their daily work.

Click here to view a sample page from this updated inservice.

To learn more about this topic or order a copy for your CNAs, call us toll-free at 877.809.5515 or visit us on the web!

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