A simple idea turned out to be surprisingly effective—and the story might hold a lesson for the home care industry at large.
Everybody needs a dinosaur now and then.
At least that was the idea behind Home Care Pulse’s employee recognition program—an initiative that uses ninjas, dinosaurs, and a variety of plastic animals to strengthen ties between employees and contribute to creating a dynamite culture of recognition at our company.
Here’s how it happened.
A Little Background
It’s no secret that giving consistent recognition is an important element of any company, whether it’s in the home care industry or elsewhere throughout the business world. Employees who feel appreciated for their work tend to stay longer, do better work, and feel happier at work.
In addition, recognizing employees helps contribute to building a strong company culture—one of the most important intangible assets any company can have.
Employee recognition was heavy on Aaron Marcum’s mind when he was CEO, and he’s instilled its importance in Erik Madsen and the rest of our current leadership team. We’ve tried various recognition programs over the years, and members of our leadership team frequently give public shout-outs and other rewards to team members when they do outstanding work.
However, when our leadership team decided they wanted a program that did more to encourage team members to recognize each other for achievements (rather than all the recognition coming from the top leadership) as well as keep the company focused on our core values, our finance department stepped up to the plate with a novel idea.
How It Works
The idea is simple: when someone on the team does something that you feel exemplifies one of our Core Values (we’ll look at those in a minute), you give them a little figurine from a stock that we keep in our office.
After you give them the figurine during the week, they bring it to the company Lunch and Learn we hold each Monday where you give them a certificate for the specific core value they showed.