Thursday, October 13th, 2022 @ 2:00
Being a health care leader frequently means navigating treacherous terrain: regulatory updates. The impacts of some updates are an easy stroll, like a small change in a quality metric, while others are a significant undertaking that impacts the whole organization, like a change in payment structure.
Join our Webinar and meet our Customer Support Team. We will be discussing our HCP Training, which is a great tool to help build and strengthen your caregivers knowledge. It is our team's goal to help your learners have a smooth process through their training experience and prepare to help with all your clients' needs.
We surveyed 80,000 employees last year, asking them to rate their agency in 7 categories. Training received was the second lowest score. Considering the current state of the workforce, the takeaway is clear: Home-based care becomes a high-turnover industry when employees don't see their place in it long-term.
Spend an hour with HCP's Nurse Authors to learn how to take full advantage of our training catalog and create employees who feel well educated and valued.
The Care Intelligence platform provided Family Resource with the qualitative data they needed to identify a major pain point of their caregivers—both from a local branch and executive leadership level. Armed with the survey data and an effective training solution, they were able to solve retention challenges and improve their employee satisfaction.
Join us for a Customer Workshop on July 28th at 12pm MST to learn how to navigate your online presence, grow your client and caregiver base, and use search engine optimization (SEO) to set yourself apart from the competition.
As an industry, we’re losing home-based care workers faster than we can hire them. 57% of employees leave their agency within the first 3 months of employment, and those who do stay are likely to be unengaged, burnt out, or actively seeking new opportunities (sometimes outside of the care continuum).
Are you using your HCP Experience Management data effectively? Join us for a Customer Workshop to learn the benefits of each report, how to make the most of them, and what data you should be leveraging.
Join Amber Monroe, Director of Customer Success at Home Care Pulse, and Nikki Holles, VP of HR at Right at Home, as they share how to navigate workforce shortages by understanding the mindset of a caregiver and the psychology behind their behaviors, needs, and wants.
As "these unprecedented times" became the day-to-day, agencies changed up their strategies, pioneered new approaches, and thrived in 2021.
A lot of focus has been placed on your caregivers—for good reason, but where does that leave you and your office team? You’re not exempt from burnout, uncertainty, changing schedules, and daily operations. The job satisfaction, day-to-day workload, and well-being of yourself and your team are equally important as that of your caregivers.
There's probably a gap between your ideal client and caregiver experience and the experience they're actually having with your agency. Understanding where those gaps are, and what you can do to fill them, is key to your agency's success.
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