Survey Fundamentals
With this self-guided courses, you will get an introduction on how to navigate your HCP Experience Management dashboard. Learn how to utilize HCP reports to analyze data and identify trends in your client satisfaction feedback.
Staying Compliant in 2023: What You Need to Know About California’s Training Requirements
Tuesday February 28st @ 2pm EST
Are you ready to meet and exceed state training requirements in 2023? Join HCP as we dive into the training requirements in California and learn what the top healthcare providers are doing to differentiate themselves.
Staying Compliant in 2023: What You Need to Know About Colorado’s Training Requirements
Tuesday February 21st @ 2pm EST
Are you ready to meet and exceed state training requirements in 2023? Join HCP as we dive into the training requirements in Colorado and learn what the top healthcare providers are doing to differentiate themselves.
Staying Compliant in 2023: What You Need to Know About West Virginia’s Training Requirements
Tuesday February 14th @ 2pm EST
Are you ready to meet and exceed state training requirements in 2023?
Join HCP as we dive into the training requirements in West Virginia and learn what the top healthcare providers are doing to differentiate themselves.
What to Expect from HCP’s Acquisition of Activated Insights and Pinnacle Quality Insight (FAQ)
On January 19th, HCP announced its acquisition of Activated Insights and Pinnacle Quality Insight, creating the largest customer and employee experience data set in the industry and offering additional awards and certifications that have helped customers improve application rates by over 20%.
Staying Compliant in 2023: What You Need to Know About Oregon’s Training Requirements
Join HCP as we dive into the training requirements in Oregon and learn what the top healthcare providers are doing to differentiate themselves.
2023 Best of Home Care Awards
As agencies throughout the country strive to provide outstanding care, we're proud to recognize hundreds of them with the industry's most prestigious awards.
Getting the Most Out of the 2023 HCP Benchmarking Report Survey (Q&A)
Every year, HCP collects data from providers across the country by conducting one of the largest surveys in the industry—and this year's Report will be even bigger, covering home care, home health, and hospice.
The Continuum of Care in 2023—And How 3 Industry Leaders Are Using Their Collaboration to Overcome the Industry’s Biggest Challenges
Changing policies, technology, and employee conditions in the home-based care industry are requiring us to think differently - and those that do are redefining the continuum of care.
Why You Need to Track Recruitment Data—And Which Metrics Are the Key to Your Success
Join Rachel Gartner, CEO of CareWork, as she breaks down the key data and metrics home care agencies should be tracking to improve recruitment, and how they can help to solve caregiver shortages.
How to Earn the 2023 Best of Home Care Awards
Based on satisfaction scores from your clients and care professionals, start earning Best of Home Care awards that help you stand out from your competitors and earn trust. Let's talk best practice to be proactive and engaged with your client and care givers concerns. Stand out to referral sources with third-party validation of your quality.
The State of Training in 2022
Join HCP President Todd Austin and Chief Clinical Officer Linda Leekley as they discuss the results of the 2022 State of Training report.
