Paying your care staff more won’t keep them around longer. Kristen Duell, HCP’s New Chief Marketing Officer, and other industry experts explain what really retains care staff and why pay rates won’t cover up the real issues of turnover and lack of engagement.
1 in every 2 clients will end up leaving your agency—we’ve surveyed over 100 thousand clients to find out why. Learn what your clients are saying about your agency behind closed doors and what they wish you’d do to improve.
Asking the right questions in a caregiver job interview is one of the most critical steps in your recruitment process.
Cure the caregiver shortage industry-wide epidemic by tackling the number one complaint from caregivers around North America.
Let your agency’s first impression do the recruiting. Attract new hires by delivering what your caregivers are really looking for in their new employee onboarding.
With a 65% industry-wide caregiver turnover rate for 3 consecutive years in a row, home care agencies are getting stuck in a downward recruitment spiral. Streamline your hiring funnel by tracking these often-overlooked metrics to begin recruiting for success without it costing you another cent.
Almost 70% of providers are currently using a professional training program—how does yours measure up? Audit your training program by evaluating it against these top metrics to see if it's living up to its fullest potential.
Hundreds of home care agencies across North America have shared their business data with us, and we’re making their industry secrets public. Be the first to know about the latest 2022 trends no one saw coming that are shaping the industry.
Your caregivers’ first 90 days will cost you $136,890—in annual turnover costs, that is. Find out what is causing 57% of your employees to change their minds about your agency in their first 3 months of working with you and what only you can do to prevent it.
Ready to sell your agency, but worried about losing your employees? Learn from three agencies who are acquisition experts to find out exactly how to break the news, navigate the transition process, and what they wish they had known along the way.
Recognizing your caregivers doesn’t always have to cost you money. Learn how to recognize your caregivers in a way that resonates with them and see an 80% increase in employee loyalty.
94% of employees would stay with a company longer if they felt their learning and development was encouraged. Learn how to motivate your caregivers to complete their training before they’re motivated to find employment elsewhere.
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