As the 14th Annual HCP Benchmarking Report triples in size, we’re bringing you a holistic view into the future of the care continuum. Benchmark your performance against the industry with compelling new data points across home care, home health, and hospice.
Is post-acute care a dead-end job? Here’s why qualifying for industry awards and certifications is the only way to prove otherwise.
An action plan to help you qualify for a Best of Home Care Award next year.
The list you’ve been waiting for. If you read and watch nothing else from HCP this year, these are the staff-favorite resources you can’t afford to miss.
Training for compliance ranked as the #1 priority for hundreds of agencies this year. As lack of adequate training remains the top complaint from clients, patients, and employees—it’s time to stop underestimating compliant training programs.
Paying your care staff more won’t keep them around longer. Kristen Duell, HCP’s New Chief Marketing Officer, and other industry experts explain what really retains care staff and why pay rates won’t cover up the real issues of turnover and lack of engagement.
1 in every 2 clients will end up leaving your agency—we’ve surveyed over 100 thousand clients to find out why. Learn what your clients are saying about your agency behind closed doors and what they wish you’d do to improve.
Asking the right questions in a caregiver job interview is one of the most critical steps in your recruitment process.
Cure the caregiver shortage industry-wide epidemic by tackling the number one complaint from caregivers around North America.
Let your agency’s first impression do the recruiting. Attract new hires by delivering what your caregivers are really looking for in their new employee onboarding.
With a 65% industry-wide caregiver turnover rate for 3 consecutive years in a row, home care agencies are getting stuck in a downward recruitment spiral. Streamline your hiring funnel by tracking these often-overlooked metrics to begin recruiting for success without it costing you another cent.
Almost 70% of providers are currently using a professional training program—how does yours measure up? Audit your training program by evaluating it against these top metrics to see if it's living up to its fullest potential.
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