An action plan to help you qualify for a Best of Home Care Award next year.
The list you’ve been waiting for. If you read and watch nothing else from HCP this year, these are the staff-favorite resources you can’t afford to miss.
Training for compliance ranked as the #1 priority for hundreds of agencies this year. As lack of adequate training remains the top complaint from clients, patients, and employees—it’s time to stop underestimating compliant training programs.
Paying Your Care Staff More Won’t Keep Them Around Longer—Here are 4 Solutions that Will, According to the Experts
Paying your care staff more won’t keep them around longer. Kristen Duell, HCP’s New Chief Marketing Officer, and other industry experts explain what really retains care staff and why pay rates won’t cover up the real issues of turnover and lack of engagement.
1 in every 2 clients will end up leaving your agency—we’ve surveyed over 100 thousand clients to find out why. Learn what your clients are saying about your agency behind closed doors and what they wish you’d do to improve.
Let your agency’s first impression do the recruiting. Attract new hires by delivering what your caregivers are really looking for in their new employee onboarding.
With a 65% industry-wide caregiver turnover rate for 3 consecutive years in a row, home care agencies are getting stuck in a downward recruitment spiral. Streamline your hiring funnel by tracking these often-overlooked metrics to begin recruiting for success without it costing you another cent.
Almost 70% of providers are currently using a professional training program—how does yours measure up? Audit your training program by evaluating it against these top metrics to see if it's living up to its fullest potential.
Hundreds of home care agencies across North America have shared their business data with us, and we’re making their industry secrets public. Be the first to know about the latest 2022 trends no one saw coming that are shaping the industry.
Your caregivers’ first 90 days will cost you $136,890—in annual turnover costs, that is. Find out what is causing 57% of your employees to change their minds about your agency in their first 3 months of working with you and what only you can do to prevent it.