What to Do if You Didn’t Qualify for a Best of Home Care Award
An action plan to help you qualify for a Best of Home Care Award next year.
14 Free post-acute care Resources You Need to Bookmark Before 2023
The list you’ve been waiting for. If you read and watch nothing else from HCP this year, these are the staff-favorite resources you can’t afford to miss.
4 Compliance Fundamentals Every Training Program Should be Built Upon
Training for compliance ranked as the #1 priority for hundreds of agencies this year. As lack of adequate training remains the top complaint from clients, patients, and employees—it’s time to stop underestimating compliant training programs.
Paying Your Care Staff More Won’t Keep Them Around Longer—Here are 4 Solutions that Will, According to the Experts
Paying your care staff more won’t keep them around longer. Kristen Duell, HCP’s New Chief Marketing Officer, and other industry experts explain what really retains care staff and why pay rates won’t cover up the real issues of turnover and lack of engagement.
Top 10 Complaints from Home Care Clients
1 in every 2 clients will end up leaving your agency—we’ve surveyed over 100 thousand clients to find out why. Learn what your clients are saying about your agency behind closed doors and what they wish you’d do to improve.
75 Caregiver Interview Questions to Help You Hire the Right Caregivers
Asking the right questions in a caregiver job interview is one of the most critical steps in your recruitment process.
The Ultimate Guide to Caregiver Training in 2022
Cure the caregiver shortage industry-wide epidemic by tackling the number one complaint from caregivers around North America.
How to Use Your Caregiver Onboarding Process as Your Agency’s Best Recruitment Tool
Let your agency’s first impression do the recruiting. Attract new hires by delivering what your caregivers are really looking for in their new employee onboarding.
5 Metrics Your Home Care Agency Needs to Track to Hire More Caregivers
With a 65% industry-wide caregiver turnover rate for 3 consecutive years in a row, home care agencies are getting stuck in a downward recruitment spiral. Streamline your hiring funnel by tracking these often-overlooked metrics to begin recruiting for success without it costing you another cent.
The 5 Most Important Metrics You Need to Audit Your Agency’s Training Program
Almost 70% of providers are currently using a professional training program—how does yours measure up? Audit your training program by evaluating it against these top metrics to see if it's living up to its fullest potential.
What the 7 Most Shocking Home Care Trends Mean for the Industry in 2022
Hundreds of home care agencies across North America have shared their business data with us, and we’re making their industry secrets public. Be the first to know about the latest 2022 trends no one saw coming that are shaping the industry.
The 5 Most Preventable Causes of 90-Day Caregiver Turnover
Your caregivers’ first 90 days will cost you $136,890—in annual turnover costs, that is. Find out what is causing 57% of your employees to change their minds about your agency in their first 3 months of working with you and what only you can do to prevent it.
