Great volunteers are essential for exceptional hospice care, but building a world-class volunteer program requires strategy, tactics, and a change in mindset for some.
Providing care in the right place, at the right time, and by the right provider can only be possible by working together across the health care continuum—and it starts with clear communication and education.
For many of us, the opportunity to journey with others as they face serious illness and the end of life in their own unique way is what drew us to hospice in the first place. Will the need to report the same data on every patient mean that individualized care must go by the wayside? Let’s explore that concern a bit.
Centers for Medicare and Medicaid Services have published the inaugural report for the Hospice Care Index. Are you diving into your results or delaying even taking a peek?
The OIG announced a new focused audit that will be conducted in FY 2023. The audit focuses on beneficiary eligibility for hospice services in the absence of a recent hospital encounter. How will your organization respond to this news?
The Institute for Healthcare Improvement (IHI) spearheads National Patient Safety Week each year, seeking to encourage everyone to learn more about health care safety and the steps we can take to protect ourselves and our patients from harm.
Knowledgeable nurses are instrumental in improving outcomes for patients and families (and, therefore, your quality scores). But how do you balance the benefits of increased education for your nurses with the cost?
November is National Hospice Hospice and Palliative Care Month and the theme for this year is "Meeting you where you are." Here's how we can honor all veterans who served our country at the end of life.
No one wants to see a one-star review blemish their company's reputation. Here are some actionable tips to address them and how to use negative feedback as a learning opportunity.