How to Address Negative Reviews on Your Hospice Agency
No one wants to see a one-star review blemish their company's reputation. Here are some actionable tips to address them and how to use negative feedback as a learning opportunity.
No one wants to see a one-star review blemish their company's reputation. Here are some actionable tips to address them and how to use negative feedback as a learning opportunity.
How does your hospice agency approach staff education? Research shows that access to continuing education plays a crucial role in satisfaction.
Hospice aides come to work every day to provide the personal care and support needed by those in their last months and weeks of life. Does your agency do enough to honor their work?