Michelle Cone and Laura Coyle of HomeWell Care Services address why home care plays a crucial role in reducing hospital readmissions, how they're prioritizing this at HomeWell, and what they would suggest as the first step to improving outcomes.

John Wilson, Sales Strategy & Account Management at A Place for Mom, discusses what a successful lead generation strategy looks like, how it compares to traditional advertising, and how to select a lead generation service.

Malka Trump, Director of Compliance at Viventium, breaks down why pay is such an important topic in post-acute care, how businesses can stay accurate and compliant, and why it's crucial to stay on top of legislative updates.

Brett Ringold, VP of A Long Term Companion, and Gary Bachrach, Executive Director of Business Development of Home Care Services at the Joint Commission, discuss the importance of accreditation in post-acute care and how it can set businesses up for success with referrals and partnerships.

Emily Isbell, CEO at Emily Isbell & Company, shares the skills that post-acute care leaders need to develop, and how they can set their businesses up for success.

Marissa Snook (President & CEO of corecubed) and Anthony Kelker (Search Marketing Specialist at corecubed) discuss the importance of content marketing, how post-acute care businesses can continue to make it a priority, and its impact on search engine optimization (SEO).

Dr. Jennifer Kennedy, Vice President of Quality & Standards at CHAP, discusses what CMS's Hospice Quality Reporting Program (HQRP) means for the care continuum as a whole, and the most important things for providers to be aware of.

Nick Bonitatibus, Owner and Founder of the Digital Champions, discusses the unique challenges of using social media as a marketing tool in home-based care, and common mistakes agency owners are making with their digital presence.

During a 10-minute online survey, agencies were asked to share more about their challenges, successes, and future goals around their employee training programs. Linda Leekley, Chief Clinical Officer, and Todd Austin, President of HCP, recently shared the insights we gained and their advice for the future.

Jessica Nobles, Executive Director of Home Care Ops, breaks down her five-step system for taking a step back from daily operations, and what agency owners can do to save more time in their schedule.

Kristen Wheeler, Executive Director of Private Duty at NAHC, identifies five critical issues affecting the industry right now and what providers can do to advocate for change.