Home Care Pulse is growing quickly and we are looking to add talented and dedicated people to our research team. Our Satisfaction Research Associates perform interviews over the phone with home care recipients or their loved ones and their caregivers across the country. These are not cold calls, nor are they sales calls. The interviewees are expecting your call. This position gives you the chance to make a profound difference in their quality of life by gathering their feedback, which is directly reported to their home care provider so they can improve the quality of their care.
At Home Care Pulse, our goal is to have a positive impact on the lives of millions of aging seniors and other home care recipients across North America. We do this by working closely with home care providers to gauge the quality of care they provide their clients. We do what we do because we believe that every person deserves to be cared for with dignity, respect, and love.
We pay $10-12/hour, provide opportunities for promotion and advancement, and provide continual incentives, perks, and events to keep a fun work atmosphere. You can even build your own schedule to make sure it works with school and other priorities. We know that call center jobs—and college jobs in general—can be tough, and we’ve worked hard to make sure that this is the best call center job you’ll ever find.
At Home Care Pulse we believe in living our Core Values. We hire, fire, review, recognize, and reward based upon these values. Please do not apply if you cannot live by these core values:
- Service Minded – A can do attitude. Generous with our time. Selfless.
- Passionate – Contributing. Positive attitude. Shared WHY.
- Driven – Ownership. Forward thinking. Pro-active. Committed.
- Problem Solver – Resourceful. Collaborative. Attentive. Data driven.
- Continuous Learning – Teachable. Humble. Vulnerable. Insightful.
If you’re looking for an easy job that simply requires a warm body in a chair, this isn’t the right environment for you. If, however, you want a well-paying job with co-workers and supervisors who believe in what they do and want to see you grow, we’d love to visit with you.