Clients and patients who use home health, home care, and hospice want to honor you, and at what better time than the holidays? But where do we draw the line? When do we stop being healthcare professionals, and become friends, or extended family, to our patients and clients?
Training for compliance ranked as the #1 priority for hundreds of agencies this year. As lack of adequate training remains the top complaint from clients, patients, and employees—it’s time to stop underestimating compliant training programs.
HCP’s OASIS-E series offers the opportunity to identify available resources for completing assessments, understand the reasons behind the CMS changes, adapt to complete thorough, accurate patient assessments, and utilize the OASIS-E assessment to drive high quality patient care.
We need to build an industry perception that attracts top talent, and that starts with you.
For many of us, the opportunity to journey with others as they face serious illness and the end of life in their own unique way is what drew us to hospice in the first place. Will the need to report the same data on every patient mean that individualized care must go by the wayside? Let’s explore that concern a bit.
HCP has been recognized as the first CHAP-verified educational provider for home care, home health, hospice, and residential care.
Research shows that 76% of consumers look at a company’s online presence before reaching out to them. And if your website isn’t appealing to consumers, 38% of them will simply leave your site and move on to another.
Agencies that are focusing on improving their 90-day retention are seeing increases in revenue, satisfaction, and overall retention. Here's how you can too.
HCP launched its Customer Advisory Board, bringing together over 20 of the top leaders and partners in the care industry to receive strategic insights from customers.
Article Contents: - Introduction - What are COVID-19 and the [...]
When you're utilizing the right strategies to predict your agency's financial performance, your success won't feel like such a gamble anymore.
October is Health Literacy Month, when professionals in the healthcare industry are meant to focus on promoting the individual patient’s knowledge about their own health conditions.
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