As a home care owner, how do you maintain the happiness in your business? What do you do if a client or a caregiver is unhappy or unsatisfied with their care? Balancing the internal operations of the company like scheduling or billing can be difficult when you have a [...]
When you hire a new caregiver to join your home care team, providing them with a mentor could help them feel more confident in their skills as a caregiver. Having a mentor program in place, you will be able to strengthen the bond between your caregivers and provide them [...]
Christmas lights, hot cocoa, and cozy nights in. These things and more are what makes the holiday season so great. For your senior clients, this season can be a little rough. Family may not be able to visit them, their disabilities may prevent them from decorating, or they [...]
Recognizing your caregivers is something all home care owners and supervisors strive to do on a regular basis. During this holiday season, many caregivers work long, hard hours away from their own families. Appreciating your employees is especially critical when caregiver turnover is so high. When a caregiver feels [...]
You want your home care business to look credible; a company with which people can trust their senior loved ones will always be cared for and looked after. Positive online reviews of your home care business can boost the number of clients you take on. A large number of [...]
It’s that time of year again. The coughs and the runny noses are wreaking havoc once again. As a caregiver, you already know how to prevent your client from getting sick by you. Though your client can catch a common cold or the flu from other areas like family [...]
HCAOA Leadership Conference This week, hundreds of home care owners and thought leaders in the home care industry are meeting in Austin, TX for the Home Care Association of America Annual Leadership Conference. With the theme this year being, Our Home Care Landscape: Big Challenges, Bigger Opportunities, general sessions [...]
“Grandma? Can you hear me?” This may be something our senior loved ones may start hearing more often. Adults 60 years and older are being targeted by scams through phone calls, emails and snail mail making it harder to watch out for your loved ones. So why are seniors [...]
My husband's grandmother had a terrible experience just a few months ago. She had fallen in her tight bathroom and wasn’t able to get up for 10+ hours. Unable to reach for the phone and not owning an assistive device, she was not found until her daughter went over [...]
Being out of control of a loved one’s care can be a tough process. Oftentimes, the family depends on a trustworthy caretaker to update them on the well-being of their loved one. The family may worry about the loved one's memory, if they are lonely or not, or if [...]