Do you know how patients/caregivers perceive your employees and agency? Here's why it's important to observe your staff on the job.
November is National Hospice Hospice and Palliative Care Month and the theme for this year is "Meeting you where you are." Here's how we can honor all veterans who served our country at the end of life.
With hospices now using the CAHPS Hospice Survey process and forming their own star ratings in the industry, is your staff prepared?
Hospice aides come to work every day to provide the personal care and support needed by those in their last months and weeks of life. Does your agency do enough to honor their work?
"How do you answer a family member when they ask you how much longer their loved one has to live?" It's a tough question, but here's how hospice pioneer Barbara Karnes suggests handling it.