As the 14th Annual HCP Benchmarking Report triples in size, we’re bringing you a holistic view into the future of the care continuum. Benchmark your performance against the industry with compelling new data points across home care, home health, and hospice.
Is post-acute care a dead-end job? Here’s why qualifying for industry awards and certifications is the only way to prove otherwise.
The return on your investment from all other sales and marketing efforts depends on how your inquiry calls are handled. If you’re just talking the talk but not walking the walk, you’re going to lose the caller to a competitor.
The list you’ve been waiting for. If you read and watch nothing else from HCP this year, these are the staff-favorite resources you can’t afford to miss.
Training for compliance ranked as the #1 priority for hundreds of agencies this year. As lack of adequate training remains the top complaint from clients, patients, and employees—it’s time to stop underestimating compliant training programs.
When you're utilizing the right strategies to predict your agency's financial performance, your success won't feel like such a gamble anymore.
Exiting daily operations in home care is possible! [...]
Paying your care staff more won’t keep them around longer. Kristen Duell, HCP’s New Chief Marketing Officer, and other industry experts explain what really retains care staff and why pay rates won’t cover up the real issues of turnover and lack of engagement.
With a 65% industry-wide caregiver turnover rate for 3 consecutive years in a row, home care agencies are getting stuck in a downward recruitment spiral. Streamline your hiring funnel by tracking these often-overlooked metrics to begin recruiting for success without it costing you another cent.
Almost 70% of providers are currently using a professional training program—how does yours measure up? Audit your training program by evaluating it against these top metrics to see if it's living up to its fullest potential.
Hundreds of home care agencies across North America have shared their business data with us, and we’re making their industry secrets public. Be the first to know about the latest 2022 trends no one saw coming that are shaping the industry.
Ready to sell your agency, but worried about losing your employees? Learn from three agencies who are acquisition experts to find out exactly how to break the news, navigate the transition process, and what they wish they had known along the way.
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