As the first line of contact, home care schedulers play an important role in satisfaction – both, for clients and caregivers. It's important that they have the training needed to be successful in their roles.
Ep:19: How Home Care of the Rockies Built a Caregiver Training Program that Retains 90% of Caregivers
Sandi McCann, Founder and CEO of Home Care of the Rockies in Boulder County, Colorado talks about building The HomeCare 100 — a 100-hour caregiver training program custom to her agency. She'll unload why they built a custom program, how they pulled it all together, what's included in the 100-hours and what recruitment and retention results have derived from this exceptional training program.
Training caregivers can significantly reduce caregiver turnover and helps boost agency operations overall. Here's how to successfully onboard your new employees.
Life as we knew it has changed as a result of COVID-19. Now, home care agencies across the country are finding permanent ways to adapt to the challenges.
Home care agencies across the country are fighting to stay competitive. Here's how you can set your agency apart with specialized care.
Hiring a salesperson for your home care agency is an important first step to growth, but it doesn’t stop there. Even the best salesperson needs effective, ongoing training, a strategic plan, and accountability measures.
Caregiving becomes a high-turnover job only when caregivers can’t see a place for themselves in it long-term. A learning path that keeps caregivers challenged and engaged is one of the key differences between a dead-end job and a lifelong passion.
As a result of caregiver training, you will be able to send prepared, confident caregivers into your clients’ homes, [...]