Home care sales and marketing looks a lot different than it did two years ago; but there’s good news. With the release of the 2022 HCP Benchmarking Report, there’s now plenty of data to help home care agencies choose the right strategies and channels for their business.
The U.S. Department of Health & Human Services Office of the Inspector General [OIG] recently announced a pending nationwide audit of hospice beneficiary eligibility.
As "these unprecedented times" became the day-to-day, agencies changed up their strategies, pioneered new approaches, and thrived in 2021.
Dive deeper into the learner experience side of the platform - understand how to help guide learners to log in, access their training content, and utilize the mobile app.
A lot of focus has been placed on your caregivers—for good reason, but where does that leave you and your office team? You’re not exempt from burnout, uncertainty, changing schedules, and daily operations. The job satisfaction, day-to-day workload, and well-being of yourself and your team are equally important as that of your caregivers.
The 2022 Home Care Growth Summit is a 2-day (+ pre-conference) virtual initiative designed to bring together 32 leaders from the home care industry to share their knowledge, experience, advice, and expertise. Even better—general admission is completely free for this year’s conference.
There's probably a gap between your ideal client and caregiver experience and the experience they're actually having with your agency. Understanding where those gaps are, and what you can do to fill them, is key to your agency's success.
One of the most important things you can do for your clients and caregivers is to make sure you're using a good training platform to its fullest extent.
Let's face it: potential clients and caregivers care a lot more about what your current clients and caregivers say about your business than what you say about it. With that in mind, we're ramping up our efforts to help our customers maximize their use of HCP Reputation Management (formerly Review Manager).
We made it to 2022 – let’s celebrate! Agencies across the country haven’t just continued to endure some of the hardest years to date—they’ve also managed to earn the industry’s most prestigious awards for best-in class care. Join us as we celebrate the home care providers that qualified for Best of Home Care Awards in 2022 and discuss what agencies can learn from our winners to qualify for an award next year.
Over the last 24 months, the pandemic has impacted nearly every aspect of our lives, including your everyday operations as a business owner. It hasn’t been uncommon to hear, ‘try this’, ‘add that’, ‘start doing this’, or ‘buy more of that’. As we move into the new year, we want to help you eliminate some things that may not be driving your home care business forward.
As the aging population grows exponentially, so do the needs of diagnosis-specific in-home care. In addition to providing more tailored care, specialty training and certifications are a great way to set your agency apart from competitors.
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