Survey Fundamentals
With this self-guided courses, you will get an introduction on how to navigate your HCP Experience Management dashboard. Learn how to utilize HCP reports to analyze data and identify trends in your client satisfaction feedback.
How to Earn the 2023 Best of Home Care Awards
Based on satisfaction scores from your clients and care professionals, start earning Best of Home Care awards that help you stand out from your competitors and earn trust. Let's talk best practice to be proactive and engaged with your client and care givers concerns. Stand out to referral sources with third-party validation of your quality.
Top 5 Training Manager Headaches
Join our Webinar and meet our Customer Support Team. We will be discussing our HCP Training, which is a great tool to help build and strengthen your caregivers knowledge. It is our team's goal to help your learners have a smooth process through their training experience and prepare to help with all your clients' needs.
An Hour with HCP Nurse Authors
Spend an hour with HCP's Nurse Authors to learn how to take full advantage of our training catalog and create employees who feel well educated and valued.
How Reputation Management Can Impact Your Search Engine Optimization
Join us for a Customer Workshop on July 28th at 12pm MST to learn how to navigate your online presence, grow your client and caregiver base, and use search engine optimization (SEO) to set yourself apart from the competition.
How to Leverage Your Experience Management Reports in Your Agency
Are you using your HCP Experience Management data effectively? Join us for a Customer Workshop to learn the benefits of each report, how to make the most of them, and what data you should be leveraging.
Improving Learner Engagement: Tools & Best Practices for Training Managers
Dive deeper into the learner experience side of the platform - understand how to help guide learners to log in, access their training content, and utilize the mobile app.
How to Maximize Your Use of HCP Experience Management
There's probably a gap between your ideal client and caregiver experience and the experience they're actually having with your agency. Understanding where those gaps are, and what you can do to fill them, is key to your agency's success.
How to Maximize Your Use of HCP Training
One of the most important things you can do for your clients and caregivers is to make sure you're using a good training platform to its fullest extent.
How to Maximize Your Use of HCP Reputation Management
Let's face it: potential clients and caregivers care a lot more about what your current clients and caregivers say about your business than what you say about it. With that in mind, we're ramping up our efforts to help our customers maximize their use of HCP Reputation Management (formerly Review Manager).
