Michael Gonzalez uses Home Care Pulse to increase his care professional satisfaction and reduce turnover.

Caregiver satisfaction impacts your whole business. Home Care Pulse gives you actionable feedback and satisfaction scores each and every month.

2017 Leader In Excellence Award

Michael Gonzalez discovered the home care industry while searching for care options to help his mother care for his grandma, and decided he would open his own home care business. After completing graduate school at DePaul University, he opened his Home Helpers office.  He quickly learned that having happy care professionals was critical to his success. In 2014, he turned to Home Care Pulse to get monthly satisfaction reports and feedback to help his agency better understand their clients and care professionals.

Michael paid close attention to the feedback he received each month and worked continuously to improve satisfaction. This resulted in Home Helpers – Dupage Suburbs, IL earning high satisfaction scores from clients and care professionals alike, and qualifying for the the Best of Home Care – Provider of Choice, Employer of Choice, and Leader in Excellence awards in 2017. Michael and his team use their Best of Home Care awards as proof that they provide outstanding care.

“If you truly want to be the best in delivering home care services, you need to get Home Care Pulse.”

Michael and Denise Gonzalez, Owners at Home Helpers - Dupage Suburbs, IL

Using detailed client and care professional feedback and Best of Home Care awards, Michael and his team can…

Reduce Care Professional Turnover

Timely care professional feedback and satisfaction scores make it easier for Michael and his team to boost care professional satisfaction and reduce turnover.

Reduce Care Professional Turnover

Recognize Top Care Professionals

Using the positive feedback and satisfaction scores he receives from his clients month after month, Michael can reward and recognize his care professionals for a job well done.

Recognize Top Care Professionals

Stand Out from the Competition

Best of Home Care awards help Michael’s home care business stand out as a top-quality provider when seeking new care professionals, during assessments with potential clients, and when visiting with professional referral sources.

2017 Best of Home Care Awards

Reduce turnover and boost satisfaction with monthly feedback.

Request a free, personalized demo to learn how you can start receiving monthly client and care professional feedback and satisfaction scores, and earn Best of Home Care awards to set your business apart.