When Visiting Angels encouraged all franchisees to start using Home Care Pulse’s monthly client/caregiver surveys, Visiting Angels of Carlisle’s owner Richard Ruda wasn’t sold on it.
Fast forward a couple years, and he’s not only using our program but says it’s one of the pillars of growth for his business.
“Our business success is like a three-legged stool; it now rests on our relationships with three key indispensable partners,” says Richard. “Those three indispensable partners are our marketing agency, our hiring software, and Home Care Pulse.
“Once we had those three relationships where they needed to be, we had the best quarter in the company’s history.
“When someone is looking for home care opportunities, they’re everywhere. To stay relevant within the community, you have to have a niche and you have to have a way to prove that you’re the best.”