A review of the positive and productive ways caregivers can help themselves and others manage anger in the workplace.
Describe the biological changes that take place in the body when someone becomes angry.
List at least two physical illnesses and two mental illnesses associated with anger.
Outline a plan of action one might take to deal with angry feelings before they happen.
Discuss the importance of using assertive communication instead of aggressive communication.
Decide to get professional help if/when anger becomes a problem.
Course Length: 1 hour(s)
Audience: Home Health Aide; Hospice Aide; Nurse Assistant - CNA; Personal Care Aide
CE Credit: 1 hour(s)
CE Approval Statement: In the Know is an approved provider of online CNA continuing education in 49 states. (Exception: The state of Delaware provides free continuing education to all Delaware CNAs.)
Disclosures: The authors, planners and reviewers of this educational activity declare no conflicts of interest with this activity. There are no commercial interests or sponsorships related to this educational activity.