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14 courses found
Audio Available In-Service PDF Available
In-Service PDF Available
This course covers the elements of communication and introduces tools clinicians can use to advance their communication skills
This module provides caregivers with an understanding of the difference between adherence and compliance and the consequences that can arise when clients fail to adhere to their care plan
Instructor-Led PDF Available
This program is part of the Home Care Institute Aide Series and provides information on building effective communication skills to promote desired patient outcomes
This important topic deals with the most common special communication needs, including problems from sensory issues, stroke, dementia, and language differences
A general overview for caregivers of cultural diversity and how it impacts a caregivers' interactions with both clients and coworkers
The course provides tips for giving high-quality care all year long, whether or not a surveyor is expected!
This lesson provides caregivers with a review of the basic principles of client care documentation, including the ethics and legalities involved in documentation
A review of medical terminology for caregivers and why using it is beneficial to the team
This module provides caregivers with an overview of handling complaints.
This module addresses the adjustment period faced by clients when they move to a new environment.
This course discusses how a family's history impacts how they deal with a loved one's illness.
This inservice provides caregivers with an overview of the many emotional losses facing people as they age.