Customer Service in Health Care
This course contains basic information on healthcare customer service, including the definition of "customer," the importance of first impressions, and the benefits of striving for excellence.
Customer Service in Health Care – Spanish
Contains basic information on healthcare customer service, including the definition of "customer," the importance of first impressions, and the benefits of striving for excellence.
Calculations and Conversions for Nurses
Provides an overview of dimensional analysis as a means of performing dosage and drip factor calculations in home care and hospice.
Caring for Bedbound Clients – Interactive PDF
In this course, caregivers will get an overview of the dangers of immobility and learn how to improve their bedbound clients' quality of life.
Client-Centered Care
After studying this module, your caregivers will be able to define client-centered care, integrate their clients’ personal preferences into the care plan, communicate with clients, families and the care team in a client-centered way, discuss ways to make the physical environment more client-centered, and discuss ways to improve the emotional health of clients.
Assisting Patients with Oxygen in Home Health and Hospice – Spanish
This program is part of the Home Care Institute Aide Series and provides information on caring for patients receiving oxygen therapy in the home setting.
Assisting Patients with Vision Loss in Home Health and Hospice – Chinese
This program is part of the Home Care Institute Aide Series and provides information on vision loss and how aides can safely support patients who have vision loss.
Assisting Patients with Vision Loss in Home Health and Hospice – Russian
This program is part of the Home Care Institute Aide Series and provides information on vision loss and how aides can safely support patients who have vision loss.
Assisting Patients with Vision Loss in Home Health and Hospice – Spanish
This program is part of the Home Care Institute Aide Series and provides information on vision loss and how aides can safely support patients who have vision loss.
Assisting Patients with Oxygen in Home Health and Hospice – Russian
This program is part of the Home Care Institute Aide Series and provides information on caring for patients receiving oxygen therapy in the home setting.
Advanced Pain Management in Home Care and Hospice: Assessment
This program provides an overview of strategies for effectively assessing pain in the home care and hospice setting.
Advanced Pain Management in Home Care: Management
This program provides an overview of strategies to manage advanced pain in the home setting.
