Being Assertive
This course includes information for caregivers about passive, aggressive, and assertive communication. It emphasizes the importance of assertive communication with difficult people and reminds caregivers of the rights and responsibilities associated with assertive communication.
- Discuss the difference between passive, aggressive, and assertive behavior.
- Name at least three ways to communicate assertively.
- Explain how assertiveness benefits you, your clients, and your coworkers.
- Demonstrate assertiveness in your daily work.
Audio Included
CE Credit Hours: 1 Hour
Length: 1 Hour
State Code(s)
FL BON CE Provider#: 50-16953, Topic Approval Code: 20-481069
CDPH Approval: NAC# 7098
WA DSHS CE Code: CO1627734
Being Assertive
Audio Included
CE Credit Hours: 1 Hour
Length: 1 Hour
State Code(s)
FL BON CE Provider#: 50-16953, Topic Approval Code: 20-481069
CDPH Approval: NAC# 7098
WA DSHS CE Code: CO1627734
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Get Unlimited Access to the Entire HCP Training Course Library
Talk with one of our program experts to learn how you can provide your care staff with valuable online training at their fingertips.
