Provides an in-depth look into maintaining confidentiality, including why it’s important to guard information about clients all of the time, even while off duty. Discusses the difference between confidentiality and privacy, the top ways confidentiality is broken, and how to follow HIPAA laws and protect private information.

• Define confidentiality.
• Explain why confidentiality is important for quality client care.
• Describe at least four ways confidentiality can be broken during daily work.
• Discuss HIPAA and its requirements.