SATISFACTION RESEARCH TEAM
Customer Satisfaction Representative (Spanish)
Fully Remote Options Available
Position Summary
Home Care Pulse is growing quickly and we’re looking to add talented and dedicated people to our customer satisfaction team. Our customer satisfaction associates perform surveys over the phone with seniors, families, and caregivers across the country. The purpose of these calls is to learn how their care providers can take better care of them or improve their work environment.
We pay starting at $10/hour, provide opportunities for raises, promotion and advancement, and provide continual incentives, perks, and events to keep a fun work atmosphere. You can also build your own schedule each quarter to be more flexible with school, kids, or other priorities. We know that call center jobs—and part-time jobs in general—can be tough, and we’ve worked hard to make sure that this is the best call center job you’ll ever find.
If you’re looking for an easy job that simply requires a warm body in a chair, this isn’t the right environment for you. If, however, you want a purposeful job with co-workers and supervisors who believe in what they do and want to see you grow, we’d love to visit with you.
Position Requirements
Must be Fluent in Spanish
- Must be able to type at least 50 wpm* and talk on the phone at the same time.
- Excellent phone etiquette
- Proficient in Microsoft Office software
- Good attitude & strong work ethic
- Option to Work Remotely- Remote Employees must have own reliable computer and internet
* You will take a brief typing test when you come in to interview so come prepared!
At Home Care Pulse we believe in living our Core Values.
We hire, fire, review, recognize, and reward based upon these values.
Service Minded – A can do attitude. Generous with our time. Selfless.
Passionate – Contributing. Positive attitude. Shared WHY.
- Driven – Ownership. Forward thinking. Pro-active. Committed.
Problem Solver – Resourceful. Collaborative. Attentive. Data driven.
- Continuous Learning – Teachable. Humble. Vulnerable. Insightful. Self-Improvement.
Why Work for Home Care Pulse?
Flexible Schedules
A career with us allows you to improve your skills, while also having the flexibility to make time for family, school, and other priorities.
Always Closed on Sundays
We will never ask you to come into work on a Sunday. That’s a promise.
Casual Dress Code
Don’t worry about getting dressed up for work. Appropriate casual dress is just fine.
Make a Difference
Make a difference in the life of people like your grandma. Who knows, maybe we’ve even interviewed your actual grandma.
Work Remote
Results matter more than when or where you work. We have team members coast to coast and we’re not looking back.
Monthly Bonuses and Incentives
You have the opportunity each month to participate in different themed incentives and to also earn bonuses based on your good performance!
