Case Studies
Learn from other agency’s success.
How Family Resource Used HCP to Achieve Their Best Quarter in History for Employee Retention
The Care Intelligence platform provided Family Resource with the qualitative data they needed to identify a major pain point of their caregivers—both from a local branch and executive leadership level. Armed with the survey data and an effective training solution, they were able to solve retention challenges and improve their employee satisfaction.
How A Long Term Companion Used Home Care Pulse to Hire 51.5% More Caregivers and Build an Employer Brand That Resulted in an Indeed Click Through Rate Over 10x the Site Average
Caring for an aging parent or loved one can feel overwhelming. At A Long Term Companion, our compassionate, professional caregivers have been providing one-on-one support to our clients for over a decade.
How BrightStar Care Tinley Park Uses HCP Experience Management to Retain 85% of Caregivers For Their First Six Months
In an industry where the median turnover rate has exceeded 60% for over five years now, any agency with sub-30% turnover has a story to tell.
How Arosa Boston Managed Their Employment Brand to Hire 62% of New Caregivers Through Google Reviews
See how online reviews help this agency stand out amongst competitors.
How Third-Party Surveys Helped Visiting Angels of Carlisle Achieve Their Top Growth Quarter in Company History
A skeptic became an advocate, and his agency is prospering.
How Norwood Seniors Network Keeps Their Annual Caregiver Turnover Under 30%
In an industry where the median turnover rate has exceeded 60% for over five years now, any agency with sub-30% turnover has a story to tell.
LIFETIME Care At Home Secures Referral Partnerships Using Satisfaction Data
Referral sources, especially in healthcare, look for consistency and quality. Here's how one agency owner uses satisfaction data to speak their language in a way that his competition isn't.
LIFETIME Care At Home Uses Client/Caregiver Satisfaction to Motivate Office Staff to Do Their Best Work
Motivating staff to do their best can be difficult. Here's one agency owner rallies his staff to get them all rowing in the same direction.
Visiting Angels of Carlisle Says Satisfaction Data is a ‘Game-Changer’ in Referral Partnerships
Read one marketer's experience of how showing client satisfaction data turned a competitor into a referral partner.
