Case Studies
Learn from other agency’s success.
How Norwood Seniors Network Keeps Caregiver Turnover Under 30% Using Caregiver Surveys
In an industry where the median turnover rate has exceeded 60% for over five years now, any agency with sub-30% turnover has a story to tell.
Case Study: LIFETIME Care At Home Secures Referral Partnerships Using Satisfaction Data
Referral sources, especially in healthcare, look for consistency and quality. Here's how one agency owner uses satisfaction data to speak their language in a way that his competition isn't.
Case Study: LIFETIME Care At Home Uses Client/Caregiver Satisfaction to Motivate Office Staff
Motivating staff to do their best can be difficult. Here's one agency owner rallies his staff to get them all rowing in the same direction.
Case Study: At Your Side Care – The Woodlands Increases Trust With Caregivers By Gathering Client/Caregiver Feedback
"It’s so easy to not realize what you’re not doing, and it’s so easy to not realize that what you are doing isn’t as helpful as you thought it was."
Right at Home of Midlothian, TX Makes Clients Their #1 Referral Source
“As a business owner, you take pride in your business and you can be blind to what’s going on. As much as it stings, we need to know what the gaps are and we can’t always see that with our own eyes.”
SYNERGY of Carlisle, PA Reduces Caregiver Turnover by 25%
While industry caregiver turnover rose 12%, one home care agency was busy reducing its caregiver turnover by 25%.
Case Study: Carefree Home Care Uncovers and Resolves Caregiver Training Shortcoming
Carefree Home Care Uncovers and Resolves Caregiver Training Shortcoming [...]
