Capturing great feedback and insights from your clients and caregivers is as easy as connecting your MatrixCare account.
HOW IT WORKS
MatrixCare and Home Care Pulse work together to help you
improve your client & caregiver experience.
Integrate Your MatrixCare Account to Save Time & Keep Contact Info Up-to-Date
Keep client and caregiver contact information synced so you can spend time doing what matters most. Contact information is synced with our HIPAA-compliant system so your data stays safe.
We gather detailed feedback from your clients & caregivers
Access individual client and caregiver interviews to learn exactly how you can improve quality of care, reduce turnover, and grow your home care agency.
You Receive Detailed Satisfaction Reports Every Month
Access individual client and caregiver surveys to learn exactly how you can improve quality of care, reduce turnover, and grow your home care agency.
Earn Annual Best of Home Care Awards Based on Your Scores
Based on your client and caregiver satisfaction scores, qualify for prestigious awards to set your home care agency apart from the competition.
Frequently Asked Questions
Why would I want to integrate my home care software?
Integration allows you to keep your interviewee lists up-to-date automatically and is easy to set up. Integration cuts back on time spent updating accounts and ensures we have an accurate contact information. Best of all, integration is free.
Is there an additional cost?
No. Turning on integration with your scheduling software will always be free.
What information does Home Care Pulse store?
Only the contact information we need to perform client or caregiver surveys is synced with our system. This includes information like names, phone numbers, and admitted/discharged dates.
How do I turn on integration with my home care software?
Your dedicated customer success manager will guide you through the setup process. Send an email to [email protected]
What if my software isn’t integrated with Home Care Pulse?
Don’t worry. If your scheduling software isn’t integrated with us yet, our customer success team will work with you to import your client/caregiver contact information into our system.
How do I contact MatrixCare with questions regarding integration?