As announced in October of 2012, Home Care Pulse has updated the award criteria for the Best of Home Care awards. “The updates to the award criteria were made to ensure equal evaluation criteria amongst all home care businesses when it comes to determining who truly is the best of the best in client and caregiver satisfaction” stated Erik Madsen, COO of Home Care Pulse.
The new award criteria for Best of Home Care – Provider of Choice and Employer of Choice awards are effective starting January 1, 2013 and include the following:
- Being a Home Care Pulse Certified business for a minimum of six consecutive months.
- 10% of active clients/caregivers interviewed on a monthly basis
- A minimum of two (2) client and/or caregiver interviews per month
In addition to the Best of Home Care – Provider of Choice award that has previously been presented by Home Care Pulse, this year there is a new award, Best of Home Care – Employer of Choice.
“We are excited to announce the winners of the 2013 Best of Home Care – Employer of Choice award this coming July. This will be the first time that a home care business will be eligible to qualify for the award and we are looking forward to recognizing the top home care businesses in caregiver satisfaction” states Aaron Marcum, CEO of Home Care Pulse. “With the pending caregiver shortage that is forecasted to impact the home care industry in the coming years, it is important for quality home care businesses to set themselves apart as the best in both client and caregiver satisfaction. We believe the Employer of Choice award is a giant step forward in helping caregivers determined who the top home care businesses in North America are” adds Marcum.
The Best of Home Care – Provider of Choice and Employer of Choice awards are presented after a home care business owner has been a Home Care Pulse certified agency for a minimum of six consecutive months. Thereafter, the annual awards are presented each January based upon the previous calendar year’s client and caregiver satisfaction results. As this is the first time the Employer of Choice award has been available, the first winners will be based upon qualifications for the first six months of 2013.
For a complete list of the Home Care Pulse certifications and awards, please visit www.homecarepulse.com/awards. To see a full list of award winning home care businesses in North America please visit www.homecarepulse.com/awards/2013-winners.