Home Care Pulse and HHAeXchange Announce Partnership to Help Agencies Improve the Client and Caregiver Experience

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Home Care Pulse and HHAeXchange have formed an integration partnership. HHAeXchange users can now integrate their software to better manage data and time spent updating individual records or searching for compliance data. 

REXBURG, Idaho, June 24, 2021 – Home Care Pulse and HHAeXchange are pleased to announce that they have formed an integration partnership, connecting HHAeXchange’s comprehensive home care providers software with Home Care Pulse’s leading experience management solutions.  

“Over the coming months, Home Care Pulse will be making some significant changes to our platforms,” said Erik Madsen, CEO of Home Care Pulse. “We’re thrilled to be moving toward a unified Care Intelligence Platform while developing more strategic partnerships to create a seamless experience for our users.”  

“The partnership with HHAeXchange is one of many steps we’re taking to provide agencies with ease and accessibility across the many facets of operating a business,” said Madsen. “API Integration is a critical part of what we do, as it allows agencies to have one system of record and reduces the amount of double entry and platform jumping,” Madsen added. “It’s our mission to guide home care agencies in providing excellent care by giving them the insight, training, and tools to meaningfully improve every client and caregiver experience.” 

By forming the integration partnership with HHAeXchange, Home Care Pulse users will be able to integrate their Home Care Pulse software with HHAeXchnage to better manage the client and caregiver data that go into the system cutting back on time spent updating individual records or searching for compliance data. All integrations are offered free to Home Care Pulse users.   

“At HHAeXchange, we connect providers, payers, and members through our intuitive web-based platform, enabling unparalleled communication, transparency, and visibility – and we’re thrilled to team up with Home Care Pulse to expand that mission even further,” said Stephen Vaccaro, President of HHAeXchange. “Every home care agency needs processes for feedback, training and reputation management – and those processes shouldn’t happen in silos. Home Care Pulse combines all three into one platform for maximum efficiency and effectiveness.”

For more information about the integration, visit https://www.homecarepulse.com/integrations/hha-exchange/

About Home Care Pulse:  

Home Care Pulse leads the home care industry in experience management, performance benchmarking, caregiver training, and reputation management. On behalf of home care agencies across North America, Home Care Pulse surveys over 300,000 clients and caregivers, and provides training to engage, retain, and improve outcomes for post-acute agencies. Home Care Pulse also provides tools for agencies to monitor, improve, and generate more online reviews; conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America; and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores. For more information, visit https://www.homecarepulse.com/. 

About HHAeXchange:

Founded in 2008, HHAeXchange is the leading technology platform for homecare and self-direction program management. Developed specifically for the Medicaid patient population, the HHAeXchange platform connects state agencies, managed care payers, providers, and caregivers through its intuitive web-based platform, enabling unparalleled communication, transparency, efficiency, and compliance. 

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