More information about the 2017 Home Care Benchmarking Study can be found at http://benchmarking.homecarepulse.com/.
About Home Care Pulse
Home Care Pulse® leads the industry in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse conducts phone interviews gathering unbiased satisfaction ratings from clients and caregivers. The feedback and scoring collected are used to generate powerful online reports, allowing these home care businesses to identify needs and take action to reduce client and caregiver turnover, increase satisfaction, and boost new client referrals.
About the HCAOA
The HCAOA provides its members with leadership, representation and education for the advancement of private duty home care. Founded in 2002, it also acts as a unified voice for over 2,500 companies and 500,000 caregivers in championing measures at both the federal and state levels, promoting cost effective, quality home care. As an association, HCAOA protects industry interests, promotes the industry’s value, and takes on industry-wide issues.
Original News Release from PR Newswire