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How Training Has Changed Over the Last 20 Years

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About the Show

Welcome to Vision: The Care Leaders’ Podcast—a podcast that gives you an inside look at what’s happening in home care, home health, and hospice. Hosts Linda Leekley and Amanda Sternklar sit down with industry leaders to discuss pressing challenges, operational best practices, rising trends, and answer top-of-mind questions from providers across the nation. Catch a new episode of Vision every other Tuesday.

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All Episodes

  • Howard Stein, Owner of Home Helpers in Monmouth County, NJ started his agency in February 2020 — here's what he experienced jumping into the industry, hiring his first employees and operating an agency amidst a pandemic.

  • Aaron Marcum, Founder of Home Care Pulse is here to talk about starting his own agency in 2001, how his experience led him to found Home Care Pulse and why measuring client/caregiver satisfaction will improve the external care you provide and internal culture you create.

  • Kamran Nasser, Founder and CEO of NuevaCare in San Mateo, California is here to tell us how he built the #3 fastest-growing private company in Silicon Valley back in 2017. He ran NuevaCare successfully for just 4 years before he sold it — here's the story.

  • NYSHCP, President Kathy Febraio has developed and secured funding for a peer-to-peer mentorship program for home care workers in the state of New York. They’re four months into a year-long program, working with 6 home care agencies in upstate NY and NYC. Kathy’s here to discuss how she developed the program, the results so far and what they hope to accomplish over the next 6 months.

  • Dakota Aitken, now Branch Director at Home Helpers in Cour d'Alene, Idaho first started as a caregiver to make some extra cash before and during his time at the University. He quickly developed compassion and a love for the industry, which led him to his current role – here's his story.

  • Sandi McCann, Founder and CEO of Home Care of the Rockies in Boulder County, Colorado talks about building The HomeCare 100 — a 100-hour caregiver training program custom to her agency. She'll unload why they built a custom program, how they pulled it all together, what's included in the 100-hours and what recruitment and retention results have derived from this exceptional training program.

  • Gregg Mazza, Founder and CEO of Home Care Breakthrough Solutions is here to talk about the big three challenges impacting the industry: staffing, meeting new client demand and holding your entire team accountable. From growing his own agency to $5M+ to consulting with hundreds of home care providers, he's got a solid understanding of these challenges and new ideas to tackle them in the present day.

  • David Ellenwood, Founder of Sunny Days in Home Care is here with his son-in-law John Bennett, now the current CEO, to talk about why they started a home care agency and how they've grown it to $14M+ as one of the fastest growing family-owned businesses in Pittsburgh.

  • Guy Tommasi, Owner of LIFETIME Care at Home is known as the data guru of the industry and he's here to tell us about value-based care, 4 data pillars to focus on and how his agency has managed to stand out from 600+ agencies in CT when it comes to getting referrals.

  • Emilie Bartolucci, Executive Director of PDHCA is here to talk about her journey to the home care industry and why that's led her to pursue a doctrate in organizational leadership. She's focusing her dissertation on the caregiver experience and the motivating factors that keep caregivers in the industry.

  • CEO, Neal Kursban and VP of Caregiver Services, Jen Sussman are here to talk about company culture being the foundation of recruitment, how to increase caregiver referrals from current staff and how to decrease your "no-show" rate for caregiver interviews.

  • Adam Robinson, CEO of Hireology explains why 'jobs are products' as he breaks down top producing job sites, communication with applicants, recruitment strategies that drive ROI and recruitment technology trends to watch out for in 2021.


Linda Leekley

Vision Host, Chief Clinical Officer – HCP

Linda Leekley BS, RN founded In the Know Care Professional Training more than 20 years ago. Currently, she serves as Chief Clinical Officer for Home Care Pulse. Her experience in clinical education, acute care, and home-based care make her a respected voice in our industry, with expertise in the recruitment and retention of care professionals, building strong care professional teams, upskilling care professionals, and using training as a marketing tool.

Amanda Sternklar

Vision Host, Director of Marketing – HCP

Amanda has a passion for helping agency owners and their workers improve the care experience through training, surveys, and reputation management.

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