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How Training Has Changed Over the Last 20 Years

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About the Show

Welcome to Vision: The Care Leaders’ Podcast—a podcast that gives you an inside look at what’s happening in home care, home health, and hospice. Hosts Linda Leekley and Amanda Sternklar sit down with industry leaders to discuss pressing challenges, operational best practices, rising trends, and answer top-of-mind questions from providers across the nation. Catch a new episode of Vision every other Tuesday.

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All Episodes

  • Andrea Cohen, Founder & CEO of HouseWorks talks about competing with unemployment, which tech tools and platforms are bringing applicants, and how to optimize and set goals that result in new hires.

  • Brian Petranick, CEO of international home care organization, Right at Home discusses why the consumers mindset has changed, why your agency is more agile than ever, which workplace adaptations are most beneficial and what opportunities you need to capitilize on now.

  • “It is absolutely going to be a challenge to get all this done,” says Vicki Hoak, Executive Director of the HCAOA. On this episode of Vision, Miriam and Vicki talk about the launch of 2 new Committees formed by the HCAOA, where the industry is heading over the next 12 months and what you can expect at the HCAOA’s Annual Leadership Conference.

  • Steve "The Hurricane" is here to talk about agency owners biggest challenges with recruitment/retention, sales/marketing and increasing existing revenue streams. He'll share a few of his professional coaching tips that can increase revenue, decrease turnover and boost your team's morale.

  • As Customer Success Managers at Home Care Pulse, Nick Mecham and Garth Crane have consulted with thousands of agency owners over the last five years. Here's what they've observed about the agency owners who succeed.

  • Michael Ferraina, CEO of JEVS Care at Home breaks down how to build a lasting culture, how you communicate and implement culture and why orienting your business around company culture will make the greatest difference to your quality of care.

  • Merrily Orsini, Founder and CEO of corecubed, dives into the current landscape of what is and isn't working in home care sales and marketing right now.

  • John Bradshaw's, CEO of Georgetown Home Care made the decision to take COVID-positive patients and he's here to tell us the how and the why.

  • Al's here to talk about the current state of home care in NY, what the support of PPE supplies looks like with resurges happening, what the fiscal and financial landscape looks like and what the major opportunities are out there for providers right now.

  • Brandi Kurtyka will dive into how labor trends are continuing to evolve as we move forward and what areas of opportunity there are for agencies hiring right now.

  • Stephen Tweed has been in home care for several economic downturns and today he's joining us to talk about what he's learned from past economic downturns and what insight that will give agency owners navigating current challenges.

  • Jeff Wiberg talks about operations and protocols his agency has adopted throughout COVID, which have been most influential and what's coming for the industry.


Linda Leekley

Vision Host, Chief Clinical Officer – HCP

Linda Leekley BS, RN founded In the Know Care Professional Training more than 20 years ago. Currently, she serves as Chief Clinical Officer for Home Care Pulse. Her experience in clinical education, acute care, and home-based care make her a respected voice in our industry, with expertise in the recruitment and retention of care professionals, building strong care professional teams, upskilling care professionals, and using training as a marketing tool.

Amanda Sternklar

Vision Host, Director of Marketing – HCP

Amanda has a passion for helping agency owners and their workers improve the care experience through training, surveys, and reputation management.

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