Reduce Caregiver Turnover 2018-02-08T13:49:31+00:00
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Do you know what caregiver turnover is really costing your home care agency?

Download our free caregiver turnover cost calculator.

Estimate your individual and annual caregiver turnover costs, and learn how changes in your caregiver turnover can impact your total annual caregiver turnover costs.

Estimate My Turnover Costs

Learn how Home Care Pulse helps agencies fight turnover with powerful, monthly client and caregiver feedback.

Understand How Your Caregiver Satisfaction Trends Impact Your Business

Understand the unique needs of your caregivers with the ability to track satisfaction trends across seven distinct categories including likelihood to recommend employment, training received, and client-caregiver compatibility. Pinpoint your strengths and weaknesses and compare your ratings against the rest of the home care industry in your region to see how you stack up.

caregiver satisfaction report

Discover the True Reasons Why Your Caregivers Leave and Why They Stay

Get direct feedback from your caregivers each month so you can pinpoint what’s working and what’s not. Gather caregiver testimonials and detailed feedback and analyze your caregiver satisfaction with monthly reports to guide your retention efforts.

START RETAINING CAREGIVERS FAST
Real Caregiver Feedback:

My employer just sends me to my clients. They don’t match me. I would like them to consider my location when matching.

Real Caregiver Feedback:

My supervisor is really busy so I don’t get to speak with them often. I would really appreciate it if my supervisor reached out and asked for ideas more often.

Real Caregiver Feedback:

The training I received was very professional. It was beneficial because when I went to orientation, they explained everything step-by-step so I could understand it.

Earn Awards That Attract Top Caregivers

Based on monthly satisfaction scores from your caregivers, earn recognitions including the prestigious Best of Home Care® Employer of Choice Award. Use your awards to attract the best caregivers, stand out from your competition, build trust with your referral sources, and showcase your awards on your bestofhomecare.com and caring.com listings.

Attract top caregivers

See How Home Care Agencies Are Using Our Platform

See how home care business owners and executives use Home Care Pulse to close the feedback loop, boost client and caregiver satisfaction, earn referrals, and reduce turnover.

Ready To See How Home Care Pulse Can Transform Your Business?

Connect with an expert from our team and discover how unbiased, client and caregiver feedback can transform your business, help you reduce caregiver turnover, and increase satisfaction. We’ll walk you through our online dashboard where you can review monthly feedback and get incredible insights into your home care business.

SCHEDULE MY PERSONALIZED DEMO

FAQs

How does Home Care Pulse capture detailed client and caregiver feedback?

From our in-house, US-based call center, we perform live telephone interviews with caregivers and clients (or a designated party). During the short interview, we capture satisfaction ratings across multiple areas of your business and transcribe feedback.

What if I have less than 10 clients?

If you have less than 10 clients or less than 10 caregivers, your agency may not be a good match for our program just yet. Having at least 10 clients or 10 caregivers helps ensure that we can gather feedback on an ongoing basis.

Does Home Care Pulse provide leads?

No. Home Care Pulse doesn’t currently provide paid leads. However, the home care agencies we work with are using their Best of Home Care awards and client feedback reports to attract more business and close more sales.

How often are my clients and caregivers called?

Clients and caregivers are interviewed monthly. Once an individual has completed an interview, we won’t attempt to contact them again for at least six months.