SATISFACTION RESEARCH TEAM

Research Associate (Russian)

Fully Remote Options Available

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Position Summary

Home Care Pulse is growing quickly and we are looking to add talented and dedicated people to our research team. Our Satisfaction Research Associates perform interviews over the phone with home care recipients or their loved ones and their caregivers across the country. These are not cold calls, nor are they sales calls. The interviewees are expecting your call. This position gives you the chance to make a profound difference in their quality of life by gathering their feedback, which is directly reported to their home care provider so they can improve the quality of their care.

At Home Care Pulse, our goal is to have a positive impact on the lives of millions of aging seniors and other home care recipients across North America. We do this by working closely with home care providers to gauge the quality of care they provide their clients. We do what we do because we believe that every person deserves to be cared for with dignity, respect, and love.

Pay starts at $10/hour, and we provide opportunities for promotion, raises, and advancement. We also have continual incentives, perks, and events to keep a fun work atmosphere. You can even build your own schedule to make sure it works with school and other priorities. We know that call center jobs—and college jobs in general—can be tough, and we’ve worked hard to make sure that this is the best call center job you’ll ever find.

If you’re looking for an easy job that simply requires a warm body in a chair, this isn’t the right environment for you. If, however, you want a well-paying job with co-workers and supervisors who believe in what they do and want to see you grow, we’d love to visit with you.

Position Requirements

  • Fluent in Russian

  • Must be able to type at least 50 wpm* and talk on the phone at the same time.
  • Excellent phone etiquette
  • Proficient in Microsoft Office software
  • Good attitude & strong work ethic

*  You will take a brief typing test when you come in to interview so come prepared!

Apply Now

Position Details

Location(s): Rexburg, ID
Durham, NC
Remote
Status: Full-Time
Compensation: Salary DOE

Our Core Values

At Home Care Pulse we hire, fire, review, recognize, and reward based upon these values. Please do not apply if you cannot live by these core values:

  • Results Driven

  • Problem Solver

  • Service-Minded

  • Continuous Learner

  • Passionate

Our Hiring Process

01
Review
Applicants are vetted to determine right-fit candidates.
02
Initial Call
Chat over the phone with hiring manager to get to know you better.
03
Team Interview
Meeting with some team members. (Possible homework assignment)
04

Final Meeting –Offer Extended
Concluding meeting with leadership including a personalized offer.

05

Career Launch
Concluding meeting with leadership including a personalized offer.

Why Work for Home Care Pulse?

Flexible Schedules

A career with us allows you to improve your skills, while also having the flexibility to make time for family, school, and other priorities.

Competitive Pay

We pay more than most businesses in the area because we expect more.

Opportunities for Advancement

We’re growing fast, we promote from within, and we invest in people. Come grow with us.

Always Closed on Sundays

We will never ask you to come into work on a Sunday. That’s a promise.

Casual Dress Code

Don’t worry about getting dressed up for work. Appropriate casual dress is just fine.

Make a Difference

Make a difference in the life of people like your grandma. Who knows, maybe we’ve even interviewed your actual grandma.

Work Remote

Results matter more than when or where you work. We have team members coast to coast and we’re not looking back.

Generous PTO + Paid Holidays

We encourage a healthy work-life balance. Get all your vacation time up front at the start of the year.

Gym Membership Reimbursement

Your physical and mental health are important to us.

Team Activities

Ping pong, escape rooms, and other team activities. We know how to work hard and play hard.

401K Plans

Accelerate your retirement savings with excellent Roth and traditional 401K plans.

100% Paid Dental Insurance

Need dental work or a cleaning? It’s covered.

100% Paid Vision Insurance

We make sure your eye health is taken care of.

Disability Insurance

We want to make sure you’re covered in case of a life-changing event or event that renders you unable to work.

Other Bonuses

Like going above and beyond? We have frequent opportunities to earn a little extra.

Start your career with
Home Care Pulse

We have offices in Rexburg, Idaho and Durham, North Carolina
with remote workers across the country. We are looking for
talented individuals to join our growing team.

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