3 Steps to Building a Solid Stream of Client Referrals

Are your clients your biggest promoters? Perhaps the greatest sign that a home care business has risen to new heights is when they can honestly boast: “Our current and past clients are our number one referral source.” In any business, in order to receive client referrals those clients have to be overly satisfied with the services provided. As a result, clients refer their friends and family, helping you to grow your client base. The happier your clients are, including their families, the more likely they are to refer your home care business. However, turning your clients into your best referrals does not happen overnight. So what can you do to ensure your clients are your best promoters?