Project Description
About this Guide
Whoever said that “What you don’t know can’t hurt you” never ran a business. That’s the conclusion we’ve come to after working with thousands of home care agencies to implement feedback systems over a period of more than ten years. Whether you want to improve satisfaction or simply understand your clients and caregivers better, surveys are critical.
This resource will help you understand…
What types of questions you should be asking
How to distribute surveys
What to do with the data you receive
The benefits of implementing a survey program
