Promoters’ word of mouth marketing is the fuel for your agency’s growth. Promoters are those who gave you a score of 9 or 10. This group represents your most enthusiastic and loyal clients. As an agency owner, you must strategically allocate your best resources, so be careful not to dismiss your promoters. They give you the insights into what you are doing right.
With this free resource, you’ll learn how to track your NPS, find your blind spots, improve the client care experience, and grow your agency.