Satisfaction Research Center Associate – Spanish Speaking

Fully Remote Options Available

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Who we are

Our mission is to have a positive impact on the lives of millions of aging seniors across North America by helping the home care agencies that serve them provide better care. We do this by helping agencies capture, analyze, and act on detailed feedback from their clients and care professionals. We believe that every person deserves to age with dignity, respect, and love.

We offer unique solutions to one of the fastest-growing industries in the United States—in-home senior care— we’re a nationally recognized thought leader in the space. Those who join our team now will have opportunities to grow with the company as we enhance our product offerings.

What will you’ll be doing

  • Our Satisfaction Research Associates perform surveys over the phone with home care recipients, their families, and caregivers across the country.

  • Accurately typing their responses that are then passed on to their home care provider, who use it to improve the care of the individuals and the jobs of their employees.

What we offer

  • Flexible schedule that you create (no late nights or weekends)

  • 50 cent after graduating from 1st month training program

  • $11 if you start at 25+ hours per week

  • Part time 16-40 hours

  • 3 days of paid training

  • Raises & Promotions

  • Paid time off

  • Monthly Bonuses & Incentives

  • Work from home options

We know that call center jobs—and part-time jobs in general—can be tough, and we’ve worked hard to make sure that this is the best call center job you’ll ever find!

Position Requirements

  • 40+ wpm typing speed

  • Excellent phone etiquette

  • Strong aptitude for learning new software programs

  • Ability to multi-task

  • Six month commitment

  • No prior experience is needed!

We also offer Russian and Spanish speaking positions! We are located in Rexburg, Idaho.

If you want a purposeful job with co-workers, supervisors, and managers who believe in what they do and want to see you grow, we’d love to visit with you!

Position Details

Location(s): Rexburg, ID
Durham, NC
Status: Full-time/Part-time
Compensation: $10-$12 /hour

Our Core Values

At Home Care Pulse we hire, fire, review, recognize, and reward based upon these values. Please do not apply if you cannot live by these core values:

  • Results Driven

  • Problem Solver

  • Service-Minded

  • Continuous Learner

  • Passionate

Why Work for Home Care Pulse?

Flexible Schedules

A career with us allows you to improve your skills, while also having the flexibility to make time for family, school, and other priorities.

Always Closed on Sundays

We will never ask you to come into work on a Sunday. That’s a promise.

Casual Dress Code

Don’t worry about getting dressed up for work. Appropriate casual dress is just fine.

Make a Difference

Make a difference in the life of people like your grandma. Who knows, maybe we’ve even interviewed your actual grandma.

Work Remote

Results matter more than when or where you work. We have team members coast to coast and we’re not looking back.

Monthly Bonuses and Incentives

You have the opportunity each month to participate in different themed incentives and to also earn bonuses based on your good performance!

Start your career with
Home Care Pulse

We have offices in Rexburg, Idaho and Durham, North Carolina
with remote workers across the country. We are looking for
talented individuals to join our growing team.