Satisfaction Research Center Associate – Spanish Speaking

Fully Remote Options Available

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Position Summary

Home Care Pulse is growing quickly and we’re looking to add talented and dedicated people to our satisfaction research team in Rexburg, Idaho. The purpose of HCP is to learn how care providers can take better care of their clients and improve their work environment. Our goal is to make a profound difference in their quality of life by gathering their feedback, which is directly reported to their home care provider. We know that call center jobs—and part-time jobs in general—can be tough, and we’ve worked hard to make sure that this is the best call center job you’ll ever find!

What will you’ll be doing

  • Our Satisfaction Research Center Associate perform surveys over the phone with home care recipients, their families, and caregivers across the country.
  • Accurately typing their responses that are then passed on to their home care provider, who use it to improve the care of the individuals and the jobs of their employees.

*  You will take a brief typing test when you come in to interview so come prepared!

What we offer

  • Flexible schedule that you create (no late nights or weekends)
  • Part time 16-40 hours
  • 3 days of paid training
  • Raises & Promotions
  • Paid time off
  • Monthly Bonuses & Incentives
  • Work from home options – Remote Employees must have their own reliable computer and internet

Position Requirements

  • 40+ wpm typing speed*
  • Excellent phone etiquette
  • Learn and use new software
  • Ability to multi-task
  • Six month commitment
  • No prior experience is needed!
    * You will take a brief typing test when you come in to interview so come prepared!
At Home Care Pulse we believe in living our Core Values. We hire, fire, review, recognize, and reward based upon these values.
  • Service Minded – A can do attitude. Generous with our time. Selfless.
  • Passionate – Contributing. Positive attitude. Shared WHY.
  • Driven – Ownership. Forward thinking. Pro-active. Committed.
  • Problem Solver – Resourceful. Collaborative. Attentive. Data driven.
  • Continuous Learning – Teachable. Humble. Vulnerable. Insightful. Self-Improvement.

We are located in Rexburg, Idaho, however, we are also hiring from the following states for remote work: Georgia, Idaho, North Carolina, Texas, and Utah.

If you want a purposeful job with co-workers, supervisors, and managers who believe in what they do and want to see you grow, we’d love to visit with you!

Position Details

Location(s): Rexburg, ID
Durham, NC
Status: Full-time/Part-time
Compensation: $10-$12 /hour

Our Core Values

At Home Care Pulse we hire, fire, review, recognize, and reward based upon these values. Please do not apply if you cannot live by these core values:

  • Results Driven

  • Problem Solver

  • Service-Minded

  • Continuous Learner

  • Passionate

Why Work for Home Care Pulse?

Flexible Schedules

A career with us allows you to improve your skills, while also having the flexibility to make time for family, school, and other priorities.

Always Closed on Sundays

We will never ask you to come into work on a Sunday. That’s a promise.

Casual Dress Code

Don’t worry about getting dressed up for work. Appropriate casual dress is just fine.

Make a Difference

Make a difference in the life of people like your grandma. Who knows, maybe we’ve even interviewed your actual grandma.

Work Remote

Results matter more than when or where you work. We have team members coast to coast and we’re not looking back.

Monthly Bonuses and Incentives

You have the opportunity each month to participate in different themed incentives and to also earn bonuses based on your good performance!

Start your career with
Home Care Pulse

We have offices in Rexburg, Idaho and Durham, North Carolina
with remote workers across the country. We are looking for
talented individuals to join our growing team.